Manage complex translation assignments involving legal, technical, and sensitive documents (e.g., correspondences, contracts, manuals, HR materials) to meet organizational needs and ensure clarity and compliance.
Review and approve translations completed by team members through quality checks to ensure linguistic accuracy, consistency, and adherence to appropriate style, tone, and terminology.
Lead the development and maintenance of company-specific dictionaries and glossaries by conducting research, consulting references, and updating terminology databases to promote standardization and accuracy.
Develop and update translation workflows and guidelines by assessing current practices and applying best practices to improve quality and operational efficiency.
Ensure all translations meet legal, cultural, and linguistic standards by applying subject-matter expertise and reviewing content with a focus on industry-specific terminology in the aviation sector.
Liaise with senior management, legal teams, and external entities by facilitating effective communication and providing feedback to ensure mutual understanding of translated content.
Enforce translation quality control processes by conducting regular audits on sample translation batches to ensure consistency, formatting, and adherence to standards.
Continuously improve translation systems and workflows by integrating automation tools and terminology platforms to enhance efficiency and reduce turnaround time.
Evaluate external translation vendors by reviewing their deliverables to ensure they meet internal quality standards and support reliable outsourcing.
Represent the translation function in cross-departmental meetings by aligning efforts with corporate communication goals and ensuring effective support.
Prepare periodic performance and translation output reports by analyzing data and metrics to support informed strategic decisions and resource planning.
Act as the primary contact for cross-departmental translation and interpretation requests by understanding departmental needs and resolving issues proactively.
Participate in cross-departmental projects involving translation and interpretation by providing expert consultation and timely language support to meet project requirements.
Perform other department duties related to his / her position as directed by the Head of the Department