• Creates high level plans, rules, and designs for networks and technology systems needed to support the business.
• Make plans for networks and communication systems, sets service level agreements, and organizes the Network infrastructure to meet these agreements.
• Oversees networking and infrastructure projects, identifies and reduces risks, ensures projects are completed on time and with good quality, and makes sure resources are used effectively.
• Negotiates agreements for network services, diagnoses issues, and takes action to improve service delivery.
• Develop and implement strategic plans for network infrastructure that align with the company’s goals and objectives.
• Provide visionary leadership to guide the evolution of the network infrastructure to meet future business needs.
• Oversee the execution of large-scale network infrastructure projects, ensuring alignment with strategic objectives and business requirements.
• Ensure projects are delivered on time, within budget, and to the highest quality standards.
• Establish project governance frameworks and ensure adherence to best practices.
• Drive continuous improvement and innovation within the network infrastructure domain.
• Evaluate emerging technologies and trends to enhance network capabilities and performance.
• Optimize existing infrastructure to improve efficiency, scalability, and reliability.
• Communicate project status, risks, and outcomes effectively to stakeholders at all levels.
• Lead, and develop a high-performing team of network engineers and project managers.
• Ensure the team is equipped with the necessary skills and resources to succeed.
• Identify, assess, and mitigate risks associated with network infrastructure projects and operations.
• Develop and maintain strategic relationships with key vendors and partners.
• Negotiate contracts and service level agreements (SLAs) to ensure optimal service delivery and value.
• Monitor vendor performance and address any issues proactively.
• Disaster recovery plans for testing of recovery procedures and ensures that the network and infrastructure meet all agreed performance targets and service levels.
• Keeps track of the ICT market to learn about new technologies like cloud computing, SaaS, and data analytics. Evaluates their usefulness and potential value for the Organization.
• Supervises professional, technical and support staff engaged in performing duties related to particular specialization.
• Ability to clearly explain technical concepts to both technical and non-technical stakeholders.
• Proficiency in creating accurate and accessible documentation for projects and procedures.
• Skill in negotiating with vendors and resolving conflicts to ensure project success.
• Communicate project status, issues, and recommendations to senior management and stakeholders clearly and concisely.
• Essential skills for drafting comprehensive and effective RFPs, RFQs, and similar documents to facilitate successful vendor selection and project execution.
• Capable of leading and providing guidance to the team to resolve complex network infrastructure problems.
• Capable to resolve issues escalated internally.