The School Success Manager role can be split into two key functions: Reactive support and proactive support.

Reactive support

• Cater to the training requests received from schools,

• Coordinate the closing of bugs/ requests received from schools through emails or other communication channels

Proactive support

• Ideate and devise ways to continuously improve our interactions with the schools

• Analyse the usage details from their partner schools and work to improve on the same

• Maintain academic calendars for your partner schools and reach out to them proactively

• Help create training content that we can share with schools to help them use Toddle better

• Help create pedagogical content to support the understanding of the users

  
  

Is this someone that looks like you?

• Is passionate about technology and the impact it can create in education

• Is tech-savvy and can quickly learn new technology tools

• Has knowledge of progressive curriculums such as IB PYP, IB MYP, IB DP, IGCSE etc (not mandatory)

• Has prior experience working in a similar role in a B2B organisation (not mandatory)

• Has excellent written and oral communication skills in English

• We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and Humility

• Is based anywhere in Egypt

  
  

Excited about the role?

Here are some more benefits:

Flexibility at work

• Work from anywhere – home, co-working space, cafe or even the hills

• Block “no-meeting hours” to enable uninterrupted focused work

Exposure to diverse learning opportunities

• Work across different projects & teams to develop skills outside of your core expertise

• Access to a small budget towards learning (e.g., books, online courses, substacks)

Industry-best leave policy

• We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:

• No cap on the number of sick or casual leaves

• Special paid leaves for childbirth, wedding, etc.

No bell curve performance evaluations

• We put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!

• And yes, a super fun and diverse group of folks to collaborate and grow with