· Establish and maintain strong relationships with suppliers.

· Monitor supplier performance and ensure compliance with agreed terms

· Facilitate timely onboarding and training the sellers and manage supplier queries

· Serve as the primary contact for customer inquiries related to orders and logistics

· Ensure that client requirements are met efficiently, addressing any issues promptly

· Oversee the entire back-to-back order process from initiation to delivery

· Coordinate between suppliers and clients to ensure timely and accurate order fulfillment

· Monitor stock levels to manage back-to-back orders effectively and highlight the top selling products out of stock the vendors and get the replacement for the product with similar design and price

· Review the pricing uploaded by the vendors and cross-check with competition on the top selling products

· Maintain accurate records of all transactions, supplier agreements, and customer interactions

· Prepare and present reports on order status, performance metrics and penalty module data