Job Description: Operations Coordinator
Key Points:
- Experience with Booking Allocation: Prior experience in efficiently allocating bookings and drivers to designated vehicles. Ability to manage and optimize the allocation process for maximum efficiency.
- Dispatching Responsibilities: Proficient in dispatching all vehicles promptly and ensuring timely operations. Coordination of logistics to meet service demands and schedules.
- Vehicle Inspection: Thoroughly check and inspect all vehicles to ensure they meet safety and operational standards. Implement preventive maintenance measures for the fleet.
- Driver and Vehicle Management: Strong knowledge of driver and vehicle management principles. Implement strategies for enhancing driver performance and ensuring the maintenance of vehicles.
- Booking Platform Knowledge: Familiarity with various booking platforms such as Transfeero, Kiwi Driver, Get Transfer, Uber, Sixt My Driver, or similar is a plus. Ability to navigate and utilize these platforms efficiently.
- Chauffeur Services Knowledge: Basic understanding of chauffeur services and familiarity with how limousines and chauffeur-driven services operate. Knowledge of luxury transport standards and customer service in chauffeur driven environments.
- Communication Skills: Excellent communication skills, both written and verbal. Ability to communicate effectively with drivers, staff, and clients.
- MS Office Expertise: Hands-on experience with MS applications, especially Excel. Proficiency in utilizing spreadsheet tools for data analysis and reporting.
Additional Skills (Preferred):
- Knowledge of other industry-related software and technology.
- Familiarity with route optimization and tracking systems.
- This Operations Coordinator role requires a dynamic individual with a strong operational background, attention to detail, and the ability to manage multiple aspects of vehicle and driver coordination efficiently.
- The candidate should be tech-savvy, possess good communication skills, and be well-versed in the intricacies of the chauffeur and transportation industry. Also, the candidate needs to be willing to work in shifts.
