Implement and provide end user support & training for Oracle Applications Financial modules. Provide organization business information for effective decision-making.

KEY ACCOUNTABILITIES & PERFORMANCE INDICATORS

System Support (Financial Modules)

§ Problem identification and provide solution of daily activities.

§ Correction of user’s mistakes.

§ Ensure the required functionality is available for use by users.

Bug Fixing

§ Suggest the script to be execute or patch that needs to apply.

§ Consult with metalink to find out the solution through TAR.

§ System testing after applying the patch.

§ Identification of issue and find out the reason

System Enhancement

§ Configuration of system for new features, which are not in use until now.

§ Complete system testing.

§ Provide the user training on the new enhancement.

Implementation

§ Implementation and setup of new modules in existing implemented companies.

§ Implementation and setup of financial modules in newly established companies.

Training

§ Provide training to new employees joining the company.

§ Providing training to existing users of other modules related to their work.

System Upgrade Testing

§ System configuration and functional testing in detail.

§ Preparation of UAT documents for user testing.

§ Provide training to users.

§ Organize sessions for user testing.