Job Purpose:
To manage the front desk operations at Milele HQ, ensuring a welcoming, organized, and efficient environment for all visitors and staff.

Duties and Responsibilities:

• Greet and welcome guests promptly and warmly upon arrival.
• Direct visitors to the appropriate personnel and offices.
• Answer, screen, and route incoming phone calls efficiently.
• Maintain a clean, organized, and presentable reception area, ensuring availability of necessary stationery and materials (e.g., pens, forms, brochures).
• Oversee the booking and upkeep of boardrooms and meeting rooms.
• Provide accurate and timely information both in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Ensure office security by adhering to safety protocols, monitoring visitor logbooks, and issuing visitor badges.
• Manage ordering and inventory of front office supplies.
• Update office calendars and assist with scheduling meetings.
• Coordinate travel arrangements, accommodations, and prepare related vouchers.
• Maintain accurate records of office expenses and costs.
• Perform clerical tasks such as filing, photocopying, and transcribing.
• Support additional administrative duties as assigned by the line manager.