Welcome and assist clients in a professional and friendly manner.

• Manage salon appointments, bookings, and cancellations efficiently.

• Answer phone calls, WhatsApp inquiries, and customer messages promptly.

• Handle billing, cash transactions, card payments, and maintain payment records.

• Coordinate with salon staff to ensure smooth scheduling and client flow.

• Maintain client records and update customer information in the system.

• Promote salon services, offers, memberships, and products to clients.

• Ensure the reception and waiting area remain clean, organized, and presentable.

• Address customer inquiries and assist with resolving basic concerns professionally.