Job Type
Full-time
Work Type
On-Site
Location
Cairo, Egypt
Experience
0 - 6 years
- Oversee daily restaurant operations, ensuring smooth service and guest satisfaction, proactively resolving issues to enhance the dining experience.
- Manage and motivate the front-of-house team, conducting regular training sessions and performance evaluations to foster a high-performing, customer-focused staff.
- Assist in scheduling and labor management, ensuring adequate staffing levels to meet service demands and control labor costs effectively.
- Handle customer complaints and feedback professionally, turning negative experiences into opportunities for improvement and customer loyalty.
- Enforce and maintain restaurant standards for cleanliness, hygiene, and safety, guaranteeing a safe and welcoming environment for both guests and staff.
- Collaborate with the kitchen team to ensure efficient food preparation and timely delivery, optimizing the flow of service.
- Assist in inventory management and ordering, ensuring sufficient stock levels to meet demand while minimizing spoilage.