Analyze and map business processes using IBM's RPA, Business Process Mining tools and methodologies.
Identify opportunities for process improvements, cost reductions, and automation using data-driven insights.
Collaborate with cross-functional teams, including business stakeholders, data engineers, and process owners, to design and implement process improvement solutions.
Use data analytics and AI techniques to uncover process bottlenecks, inefficiencies, and areas for optimization.
Provide recommendations for process automation and help clients understand the benefits of intelligent process automation (IPA) and robotic process automation (RPA).
Support the deployment of IBM’s RPA & Business Process Mining software, assisting with configuration, setup, and user training.
Prepare and deliver presentations to clients, summarizing process insights, improvement recommendations, and the overall impact on business performance.
Maintain up-to-date knowledge of the latest trends in process mining, process optimization, and RPA automation technologies.