l Listening and Communication Skills

l Data Management Skills (Group & Soft Files) for existing portfolio

l Documentation Skill (Hard Files)

l Caring & Hospitality skills

l Cross-selling Skills

l Collection of Fees & Witnessing Credit

l Banking Knowledge Skill

l People/Interpersonal Skills

l Organizational Skills

l Flexibility in moving to different operations, as per business required

l Assisting GCC Head Personally