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Job Purpose: The Sales Coordinator & Sales Professional is responsible for coordinating all sales activities, managing client interactions, generating new business opportunities, and supporting internal teams to ensure seamless delivery of services.
Key Responsibilities: Sales Coordination & Client Management: • Respond to client inquiries via phone, email, or in-person meetings regarding services offered by the company. • Coordinate the preparation of service proposals, agreements, and presentations tailored to client needs. • Gather client requirements and provide tailored service solutions. • Handle deal closures, negotiate terms, and finalize agreements. • Attend deal closing meetings and check client satisfaction post-deal closure. • Maintain accurate records of client interactions, service agreements, and deal progress. • Generate and submit regular reports on sales activities and performance metrics. • Provide insights and feedback to management to improve service offerings. • Follow up on document renewal lists with the PR Department. Client Outreach & Market Development: • Visit prospective and existing clients to promote company services and generate business opportunities. • Identify and approach potential clients through networking and referrals. • Represent the company at client locations, exhibitions, and business meetings. • Collect market intelligence during client visits and share insights with management. Collaboration & Administration: • Collaborate with operations, administration, and other internal teams to ensure smooth service delivery. • Manage administrative tasks such as scheduling meetings, arranging client visits, and coordinating follow-ups. • Lead project meetings in coordination with CRM and concerned departments. • Update daily work progress for accurate tracking. Market & Client Relationship Management: • Conduct market research to identify potential clients, business trends, and opportunities for service expansion. • Stay informed about industry developments, competitor activities, and client needs. • Build and maintain strong relationships with existing clients to foster trust and encourage repeat business. • Address client concerns or complaints promptly to ensure satisfaction. • Work towards achieving sales targets by coordinating and optimizing the sales process.