Key Responsibilities

• Elicit, analyze, and document business and technical requirements across multiple workstreams

• Collaborate with stakeholders to define requirements for a Customer 360 data platform

• Analyze data flows, data feeds, and integration points across multiple systems

• Work closely with data architects, engineers, and vendors to validate solutions

• Define and document data models, schemas, and structures

• Ensure data governance, lineage, and quality frameworks are implemented

• Support data integration and customer data stitching across multiple applications

• Translate business requirements into technical specifications for architects

• Create documentation: user stories, process flows, and acceptance criteria

• Facilitate Agile ceremonies and support delivery teams