� 1. Sales & Business Development

• Promote and sell cleaning machines (e.g., vacuum cleaners, scrubbers, pressure washers).

• Understand customer needs and recommend suitable equipment or services.

• Achieve monthly/quarterly sales targets.

• Prepare quotations, follow up on leads, and close deals.

• Upsell maintenance contracts, spare parts, and after-sales services.

� 2. Customer Service

• Greet and assist walk-in customers professionally.

• Handle inquiries, complaints, and service requests.

• Ensure customer satisfaction and build long-term relationships.

� 4. Inventory & Stock Control

• Monitor stock levels of machines, spare parts, and accessories.

• Coordinate with warehouse for stock replenishment.

• Keep records of incoming and outgoing items.

� 5. Team Supervision

• Manage showroom staff (sales executives, helpers, cleaners).

• Assign duties and ensure tasks are completed efficiently.

• Train staff on product knowledge and sales techniques.

• Monitor staff performance and discipline.