Reports to : CEO
- DUBAI

Title : Head of Training

We are seeking an enthu

Norway with approx 700 Sales Team members by c

curriculum to ensure our sales team is well equipped for success. will serve as the
primary online pl for delivering trainingsolu ensuring that all sales staff have
access to essen training resources to meet their professional developmentneeds.

He / She will spearhead the development and execu comprehensive online training programs aimed at ele

knowledge of all sales staff. Design online training programsto develop talent just as
sports coach develop players’ skills through targeted and customized skills training
sessions. Create and oversee performance improvement plans for team members,
addressing weaknesses and building capab of each sales team member through
various online programs.

This role is pivotal in developing training strategies to develop comprehensive product
knowledge programs that enhance customer inter drive sales performance, and
p contributes to the con improvement to u support the overall
business obj

➢ OBJECTIVE OF THE ROLE :

• As the Head, you will be the lead architect of our online training strategy to coach
our exis talent to enhancetheir skills to achieve sales goals at different levels:
▪ Orienta

sales skills training for new joiners upon on-boarding to ensure they get
ace and have the best required skills prior they start to sell and
confidently interact with customers at Stores.

▪ Customized online training program planning for individual staff at stores

 in co-ordina Managers as per their requirements.
▪ C Training program in to upgrade sales competence and
customer rela

▪ Review the Store-wise Staff Training & Performance Dashboard to have evident

growth picture.

• Like a sports coach, you will strategize, lead, and inspire to build a high-

performing team that thrives on collabora innova excellence.

(Design Online Curriculum - Coach - Test - Analyze Results - Guide to improve – Follow
up).

• The Head in our academy plays a pivotal role in understanding the team’s training

needs specific to our 49 store opera in Norway. This role is designed to strategically understand sales staff-specific training requirements and align programs.

• This p