Overall business performance of the Tissue/Downstream business group to meet targeted volume & profitabilityPartner commercial management to drive business and financial performanceEnsure proper trading models, policies, & controls are in placeProvide and manage timely market & financial analyses to support management decision makingEnsure close monitoring & coordination of production, shipment & sales activities against targetEnsure appropriate market pricing, order backlog and proper AR management & collectionMaintain tight control over credit approvals, rebate / sales incentives and customer claimsManage optimal inventory level for finished goods and meeting customer delivery requirementsEnsure operational / forecast discipline to meet specific business targets for compliance purposesBuild good cadence to support timely business & management reviews including annual budget

Receive and process all sales orders, check the accuracy of orders and issuing invoices, maintaining sales records and compiling monthly reports.Coordination with market liaison support team and customers for orders informationCoordination with mill and logistics teams in orders deliveryCoordination with export team and warehouse in SWB copies and stowage plan informationUnderstand the trade terms and ensure collection can be secured before deliverySend Proforma invoice to customer and request for paymentPrepare Order intake report and delivery reportFollow up and checking of Invoice and DO from Docs teamFollow up payment from OA customersProvide payment copy and documents related to shipment & finance teamSend Commercial invoice and DO to customerSend DO and release instruction to warehouse providerCheck inventory report from warehouse providerCheck and send warehouse provider’s invoices to export team to request for paymentCheck material codes and volume loaded from the millCreate PO in SAP and send to relative teamsProvide shipping instructions to mill teamCheck and confirm BL drafts for replenishment shipmentsPrepare and submit CR Form to IT for new route & storage location.Assist customers on their queries/request related to their orders and required certificates.Assist warehouse providers on their queries related to stocks and deliveriesPerform additional /ad-hoc duties as and when requested by the supervisor or line manager.