Conduct thorough skin examinations to diagnose conditions such as eczema, psoriasis, and skin cancers, ensuring comprehensive patient assessments.Develop and implement tailored treatment plans that incorporate both medical and surgical dermatological techniques for optimal patient outcomes.Perform advanced dermatological procedures, including laser therapy, chemical peels, and Mohs surgery, showcasing expertise in cutting-edge techniques.Stay abreast of the latest research and advancements in dermatology to provide evidence-based care and educate patients about new treatment options.

Administer, configure, and maintain Windows Server platforms (2016/2019/2022) and Linux ensuring availability, performance, and security.Design, deploy, and manage enterprise virtualization infrastructure (VMware vSphere/ESXi, Hyper-V, Nutanix AHV).Perform capacity planning, load balancing, and resource optimization of virtual clusters.Patch, upgrade, and manage lifecycle of Windows servers, virtual hosts, and hypervisors.Administer Active Directory, DNS, DHCP, Group Policies, ADFS, and PKI services.Maintain system security by applying hardening standards, monitoring vulnerabilities, and implementing corrective measures.Configure and manage backup & disaster recovery solutions (Veeam, or equivalent).Test and validate DR runbooks and ensure RTO/RPO compliance for critical applications.Troubleshoot incidents related to Windows servers, virtualization, storage, and integration layers.Monitor system health, logs, and performance using monitoring tools (Zabbix, SolarWinds, Nagios, or equivalent).Implement automation and orchestration for routine administrative tasks using PowerShell or equivalent scripting tools.Manage server/storage provisioning and maintain accurate IT asset inventories.Collaborate with security, application, and network teams to ensure end-to-end service availability.Participate in IT infrastructure projects such as data center migrations, cloud adoption, and virtualization upgrades.Provide L2 & L3 support for escalated incidents and mentor junior administrators.Maintain up-to-date documentation including architecture diagrams, SOPs, knowledge base, and change records.Ensure compliance with internal policies, licensing requirements, and industry standards (ISO, ITIL, NIST).Provide regular status reports, capacity utilization metrics, and improvement recommendations to management.

Business Process & OperationsMap and design the end‑to‑end RCM process from patient registration to final payment (self‑pay and insurance).Analyze current‑state workflows (front desk, clinical, coding, billing, insurance) and define optimized future‑state processes in TrakCare.Identify revenue leakage points (e.g., missed/late charges, registration errors, authorization gaps) and drive corrective actions.Work closely with registration, nursing, clinicians, coding, billing, and finance teams to embed standard RCM practices in daily operations.2. Core RCM & BillingEnsure accurate charge capture, charge posting, coding, and claim generation across OPD, IPD, ER, day care, and packages.Support configuration and use of DRG‑based billing, fee‑for‑service, and package/episode billing models.Collaborate with clinicians and coders to improve documentation quality to support compliant coding and maximum legitimate reimbursement.Define and monitor key RCM KPIs (clean claim rate, denial rate, unbilled encounters).3. Saudi Regulations & NPHIESAct as the RCM focal point for NPHIES‑related workflows (eligibility, prior authorization, claims, remittance).Translate NPHIES and CHI requirements into practical HIS configuration and workflow steps.Monitor and manage NPHIES rejections; drive root‑cause analysis and process changes to reduce recurring issues.Ensure adherence to local regulatory standards, timelines, and data set requirements for claims and approvals.4. Insurance Contracts & PricingWork with finance and contracting teams to configure payer contracts in TrakCare (tariffs, service prices, DRGs, packages, discounts).Maintain multiple price lists per payer and ensure correct linking to plans, networks, and service types.Configure and validate rules for exclusions, caps, deductibles, co‑payments, and maximum benefit limits.Support testing of contract configurations using sample claims before go‑live and during contract changes.5. Technical & Integration CollaborationWork closely with IT, vendors, and InterSystems teams to ensure TrakCare RCM modules are correctly configured and integrated.Validate data flows from registration and clinical modules to billing, insurance, and external systems (e.g., NPHIES, ERP, payer portals).Participate in interface and integration testing (e.g., FHIR, HL7, APIs, batch/flat file claims) and support troubleshooting of data mismatches.Provide business input on RCM‑related change requests, enhancements, and issue resolutions.

The Learning & Development Manager will lead the design, implementation, and execution of impactful learning programs that enhance customer experience, operational excellence, and people capability across Aster Retail outlets. We are seeking a dynamic professional with a strong hotel or hospitality industry background, bringing best-in-class service training, customer engagement, and frontline capability-building practices into a fast-paced retail environment.Learning Strategy & Execution Develop and implement a comprehensive L&D strategy aligned with Aster Retail’s business goals and customer-centric culture. Translate hospitality service excellence standards into retail pharmacy and frontline service training programs. Drive learning initiatives for store staff, supervisors, and managers across multiple locations. Training Design & Delivery Design engaging training modules covering customer service, sales effectiveness, leadership, compliance, and operational excellence. Conduct classroom, virtual, and on-the-job training sessions for frontline and management teams. Create onboarding and induction programs that ensure quick integration and productivity of new hires. Hospitality to Retail Transformation Embed hotel-style service culture, guest experience, and service recovery models into retail operations. Coach store leaders on delivering consistent, high-quality customer experiences across all touchpoints. Partner with operations to reinforce service behaviors through SOPs and daily practices. Performance & Capability Development Identify skill gaps through training needs analysis and operational feedback. Measure training effectiveness using KPIs, assessments, and post-training evaluations. Support leadership development and succession planning initiatives. Stakeholder & Vendor Management Collaborate with HR, Operations, and Business Leaders to ensure learning initiatives meet business needs. Manage external training vendors and hospitality trainers when required. Maintain training records, reports, and compliance documentation.

In this role, you will contribute to strengthening business integrity, operational controls, and governance standards across the organization. You’ll drive initiatives that enhance the overall risk management framework, ensure alignment with regulatory requirements, and drive continuous improvement in control environments.Lead internal audit engagements to evaluate process effectiveness, control robustness, and compliance with organizational policies and external regulationsCollaborate with cross-functional teams to identify critical risks and implement comprehensive mitigation strategiesDevelop, track, and report key risk indicators and compliance dashboards for ongoing monitoringConduct governance reviews and recommend enhancements to strengthen assurance and operational excellenceEnsure consistent adherence to regulatory, financial, and operational compliance requirementsPresent audit findings, insights, and improvement plans to senior leadership and relevant committees

Job Summary:The Business Development Executive supports the company’s growth by identifying potential clients, evaluating market opportunities, and assisting in the development of strategic initiatives. The role focuses on lead generation, research, coordination, and maintaining strong relationships with prospects and existing clients.Duties and Responsibilities:Market Research & Lead Generation· Conduct research on industry trends, competitors, and potential markets.· Generate and qualify leads through outreach, online research, and networking.· Maintain an updated database of prospectsClient Engagement· Support initial contact with potential clients and partners.· Schedule meetings, prepare introductory presentations, and follow up on outreach activities.· Assist in maintaining relationships with existing clients to ensure satisfaction and identify new opportunities.Proposal & Documentation Support· Prepare business proposals, quotations, and basic contract drafts.· Assist in creating sales presentations, pitch materials, and marketing content.· Ensure proper documentation of all activities, deals, and client communications.Coordination & Collaboration· Work closely with the Business Development Manager and other internal teams.· Coordinate with marketing, operations, and finance to support project execution.· Provide input on business development strategies and improvement initiatives.Reporting· Prepare regular reports on leads, ongoing opportunities, and pipeline progress.· Track KPIs and support performance analysis for the business development function.