This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them with consistent high quality food.• Conduct all operational tasks in F&B Production in line with required service standards and procedures. • Go the extra (s)mile where you can. • Prevent complaints and ensure adequate service recovery where needed. • Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.Competencies:• Put Customer First• Drive for Results• Learning