IBS Shipping Services is seeking a detail-oriented and proactive Operations Executive to join our team. The ideal candidate will be responsible for coordinating and overseeing the day-to-day operations of our shipping and logistics services. This includes managing shipments, liaising with clients, ensuring compliance with shipping regulations, and optimizing operational efficiency. The successful candidate will work closely with internal teams and external partners to ensure smooth and timely delivery of goods.Key Responsibilities:Oversee the daily operations of shipping and logistics activities, ensuring the smooth flow of shipments.Coordinate with customers, vendors, and internal teams to ensure timely and efficient deliveries.Monitor and track shipments, providing regular updates to clients and resolving any issues that may arise.Prepare and maintain accurate documentation for shipping, including invoices, shipping instructions, and customs clearance forms.Ensure compliance with all relevant shipping regulations, including customs and import/export procedures.Manage inventory and ensure proper documentation for stock movement.Coordinate with transport companies, shipping agents, and other third-party service providers to ensure timely deliveries.Handle customer inquiries and resolve operational issues related to shipments, logistics, and customs procedures.Support the management team in optimizing operational processes and improving service efficiency.Maintain accurate records of shipments, deliveries, and inventory.Assist in preparing reports on operational performance and delivery timelines for management.Requirements:Bachelor’s degree or equivalent in Business, Logistics, Supply Chain Management, or related field.Minimum 2 years of experience in the shipping, logistics, or supply chain sector.Strong knowledge of shipping regulations, customs procedures, and international shipping processes.Excellent organizational and problem-solving skills.Ability to manage multiple tasks and work under pressure in a fast-paced environment.Strong communication skills with the ability to liaise effectively with clients, vendors, and internal teams.Proficiency in Microsoft Office and shipping software.Knowledge of the UAE shipping and logistics industry is highly preferred.Ability to work independently and as part of a team.Benefits:Competitive salary based on experience.Opportunities for career growth and professional development.Supportive and dynamic work environment.If you have a passion for shipping and logistics and meet the qualifications outlined above, we encourage you to apply.

Job Description:IBS Business Services is looking for a dynamic and experienced Travel & Sales Consultant to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, managing chat support, and responding to social media inquiries. This role also involves generating sales through social media live sessions, walk-in customers, and online sales channels. The successful candidate will need to provide excellent customer service while promoting our travel, tourism, and migration services.Key Responsibilities:Manage inbound and outbound calls related to travel, tourism, and migration services.Provide chat support and assist customers with queries in a timely and professional manner.Handle social media inquiries and resolve issues, providing information about services and promotions.Conduct live sessions on social media platforms to engage with customers and promote services, generating sales and leads.Drive online sales through various channels, ensuring targets are met.Assist walk-in customers with bookings, service information, and sales.Build and maintain strong relationships with clients to encourage repeat business.Provide exceptional customer service and address customer concerns in a professional and efficient manner.Requirements:Minimum 1 year of UAE experience in the Travel & Tourism and Migration Services industry.Proven experience in handling customer queries through inbound and outbound calls, chat support, and social media.Strong sales skills with a focus on customer satisfaction and results.Excellent communication and interpersonal skills.Ability to manage multiple tasks efficiently in a fast-paced environment.Proficiency in handling social media platforms and generating leads through live sessions.Female candidates are preferred for this position.Strong command of English (knowledge of additional languages is a plus).Benefits:Competitive salary and commission structure.Opportunities for career growth and development.Dynamic work environment with a supportive team.If you are passionate about customer service, travel, and sales, and have the experience we’re looking for, we encourage you to apply.