Manage and nurture relationships with existing clients.• Identify opportunities for account growth and cross-selling additional IT solutions.• Serve as the main point of contact for client inquiries and issues.• Provide in-depth technical knowledge of products and solutions.• Develop and implement effective sales strategies to meet and exceed sales targets.• Collaborate with internal teams to understand customer requirements.• Assist in developing customized solutions that meet client needs and business objectives.• Conduct solution demonstrations and presentations to prospective clients.• Explain complex technical concepts in a clear and understandable manner to nontechnical clients.• Leverage IT technical knowledge to understand and address client needs.• Provide technical insights during sales pitches and negotiations.• Stay updated on the latest IT trends and technologies to better serve clients.• Address customer inquiries and technical concerns promptly.• Prepare and present detailed technical proposals and documentation.• Collaborate with internal teams to ensure proposals are feasible and cost-effective.• Provide technical support during POC and pilot phases.• Analyze results and gather feedback to refine solutions.• Build and maintain strong relationships with customers and partners.• Act as a trusted advisor to clients, providing technical guidance and support.• Assist in preparing educational materials, including manuals, guides, and presentations.• Research and analyze competitor products and solutions.• Identify key differentiators and strengths of your solutions.• Provide insights to sales and marketing teams to refine positioning and messaging.• Contribute to product roadmap and feature enhancements based on customer needs.Ensure proposed solutions align with client business objectives and technicalrequirements.• Oversee the implementation of IT solutions to ensure client satisfaction.• Ensure timely resolution of client issues and concerns.• Maintain accurate records of sales activities and client interactions in CRM systems.• Prepare and present regular sales reports and forecasts to management.• Negotiate contract terms and pricing with clients.• Secure and close sales deals, ensuring mutual satisfaction and long-term relationships