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IFM Facilities Management LLC

IFM Facilities Management LLC

Coordinate and oversee the daily operations of the housekeeping department in a hotelCoordinate and manage housekeeping staff to ensure cleanliness and maintenance of hotel rooms and public areas.Develop and implement housekeeping procedures and standards to maintain a high level of cleanliness and guest satisfaction.Inspect hotel rooms and public areas to ensure they meet quality standards and identify areas for improvement.Train and supervise housekeeping staff on cleaning techniques, safety procedures, and customer service.Maintain inventory of cleaning supplies and equipment, and order supplies as needed.Handle guest requests and complaints related to housekeeping, and resolve any issues promptly and professionally.Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction.Monitor and control housekeeping expenses within budgetary guidelines.Conduct regular performance evaluations and provide feedback to housekeeping staff.Stay updated on industry trends and best practices in housekeeping to continuously improve operations and guest experience.Assign and supervise housekeeping staff to ensure cleanliness and maintenance of guest rooms and public areasInspect guest rooms and public areas for cleanliness and adherence to hotel standardsTrain and mentor housekeeping staff on proper cleaning techniques and hotel policiesManage and maintain inventory of cleaning supplies and equipmentCoordinate with other departments to ensure timely response to guest requests and complaintsImplement and enforce safety protocols to prevent accidents and injuriesMonitor and report on housekeeping performance and productivity metricsAssist with scheduling and payroll for housekeeping staffHandle guest inquiries and resolve any issues or concerns related to housekeeping

Posted 2 years ago