Making outbound calls to potential customers and persuading them to purchase a product or service.Following a script to ensure consistent and effective communication with customers.Keeping accurate and detailed records of customer interactions and transactions.Identifying and escalating issues and complaints to the appropriate department or supervisor.Meeting or exceeding sales targets and quotas.Providing excellent customer service and maintaining a professional demeanor at all times.Building and maintaining relationships with customers to promote loyalty and repeat business.Keeping up-to-date with product knowledge and industry trends.Collaborating with team members and sharing best practices to improve overall performance.