Job descriptionWe’re seeking a friendly, organized, and professional Customer Service & Receptionist with UAE Experience to be the first point of contact for our clients. You’ll handle inquiries, assist with orders, and ensure smooth operations at our showroom.Key Responsibilities:Greet customers warmly and assist with product inquiries in-person, via phone, or email.Process orders, returns, and exchanges efficiently.Resolve customer concerns with patience and professionalism.Maintain up-to-date knowledge of products, promotions, and company policies.Manage front desk operations (answer calls, schedule appointments, direct visitors).Guide customers through product options and promotions.Collaborate with sales and design teams to enhance customer experience.Qualifications & Skills:Experience: 1+ year in customer service, retail, or reception roles (furniture industry a plus!).Communication: Excellent verbal/written skills—friendly and professional demeanor.Tech-Savvy: Proficient in MS Office, POS systems, and basic CRM tools.Organization: Ability to multitask in a fast-paced environment.Problem-Solver: Resourceful and calm under pressure.Send your cvLocation : Dragon Mart 1 - Shop No. ABA-01