Key ResponsibilitiesSchedule and manage daily cleaning appointments using internal apps (e.g., Fieldd).Coordinate routes and schedules for cleaners and drivers.Communicate with clients via phone, email, and WhatsApp for confirmations and updates.Monitor cleaner attendance, daily reports, and performance.Maintain accurate logs of bookings, staff attendance, and client records.Handle client complaints or feedback and escalate as needed.Prepare daily and weekly operational reports.Manage inventory levels and coordinate supply purchases.