Key Responsibilities:

1) Priority Deal & Pursuit Risk Management (High/Medium)

Own and manage allocated opportunities end-to-end, with a focus on priority deals.
Provide high-touch support throughout the pursuit lifecycle, ensuring risks are identified early and addressed pragmatically.
Provide specialized support in daily/regular risk consultations with Risk, Bid/Pursuit, and Quality teams to surface and manage risks early in the cycle.
Drive prioritization of assigned high/medium priority items and ensure timely progression to decision points.

2) Technology Delivery Risk Advisory (SAP / ServiceNow / Oracle / AI)

Collaborate with Delivery Transformation and business stakeholders to understand proposed solutions and delivery models for enterprise technology programs (e.g., SAP transformations, ServiceNow implementations, Oracle ERP/HCM, AI-enabled components).
Identify delivery risks across scope, dependencies, environments, integrations, data, security, testing/QA, cutover, hypercare, and operating model readiness.
Advise pursuit and delivery teams on optimizing risk-reward trade-offs while maintaining governance compliance.

3) Contracting, T&Cs, SOWs, and Change Control

Support critical T&C negotiations during the bid phase under the Client Contracting Governance Framework.
Perform commercial review of ranked contracts (as applicable), aligned with Central Contracting approvals and governance requirements.
Partner with Contract Management and Engagement teams to construct and refine SOWs and manage complex change requests, ensuring clarity on scope, assumptions, acceptance criteria, milestones, and commercials.
Ensure appropriate QA checks are embedded (e.g., deliverables, acceptance, warranty, limitation of liability, IP, data protection, subcontracting, and dispute mechanisms).

4) Engagement Governance & Issue Management

Participate in governance for high-risk engagements, including escalations such as change disputes, demand letters, payment notices, and other contractual/commercial events.
Coordinate a rapid response approach by assembling/working with Risk Managers, Contract Managers, and Quality champions to mitigate exposure and stabilize delivery.

5) Stakeholder Management & Cross-Functional Leadership

Partner with Portfolio and Offering leaders to review high-priority opportunities and engagements, highlighting risk mitigations and any relevant client history through monthly calls, 1:1s, and structured checkpoints.
Act as a bridge across Legal, Delivery, Quality, and Commercial teams to drive aligned decisions and a consistent risk posture.

6) Service Levels & Responsiveness

Meet defined SLAs, including turnaround within hours for high-priority items.
Maintain clear documentation of risks, mitigations, approvals, and decisions to support auditability and governance.