International Shipping & Carrier CoordinationManage end-to-end international shipments (air, sea, and courier) from Asia to Europe and other global regions.Coordinate with major carriers (UPS, DHL, FedEx, DPD, etc.) to secure competitive rates and reliable service.Track and monitor shipment status and proactively resolve delays or exceptions.Documentation & CompliancePrepare and validate all necessary export/import documentation (commercial invoices, packing lists, bills of lading, AWBs).Ensure compliance with customs, trade regulations, and duties/tariffs for relevant countries (especially China and UK).Collaborate with customs brokers and freight forwarders.Cost Control & Carrier SelectionAnalyze carrier costs, delivery performance, and logistics KPIs.Develop strategies to reduce shipping expenses while maintaining service quality.Negotiate rates and contracts with carriers and logistics partners.Process Improvement & ReportingIdentify process gaps and implement improvements in shipping workflows.Generate regular reports on delivery performance, transit times, costs, and carrier compliance.Work with internal teams (operations, procurement, customer service) to enhance logistics efficiency.Customer & Stakeholder SupportServe as the logistics point of contact for internal teams and external partners.Provide real-time shipment updates and resolution plans for escalated issues.