Job DescriptionTo support NMC Healthcare’s Funder Relations Department in managing payer contracts, pricing structures, and reimbursement analytics across hospitals, clinics, and home care services. The role ensures compliance with DOH, DHA, and MOHAP regulations and provides analytical support for optimizing funder relationships and financial outcomes.ResponsibilitiesKey ResponsibilitiesReview and analyze payer contracts to ensure alignment with NMC pricing strategy and UAE regulatory frameworks.Support contract negotiations and renewals through data-driven financial and utilization analysis.Maintain up-to-date pricing databases and ensure accurate tariff implementation in HIS and billing systems.Assist in developing and updating service price lists in line with DOH Standard Price List and DHA Tariff Guidelines.Conduct reimbursement and utilization analysis to evaluate payer performance and contract profitability.Support financial modeling for Alternate reimbursement modelsCoordinate with finance, operations, and revenue cycle teams to ensure correct application of funder terms.Ensure compliance with UAE healthcare regulations and payer-specific claim policies.Prepare periodic performance and financial reports for management review.

Job DescriptionTo manage patient care in allocated area ensuring good standard of care provided.Responsibilities3.1 Renders Total Patient/Client care in the unit according to the Scientific Nursing Process following the guidelines of the International Patient Safety Goals, evidence-based practice, and clinical pathways as per policy.3.2 Reflects Organizational mission, vision, and values in behavior, Integrates and demonstrates NMC culture orientation in daily activities taking into consideration cultural diversity specific to geographical area.3.3 Performs the initial assessment of the patients.3.4 Ensures clinic has relevant patient information leaflets, clinic is safe tidy and neat.3.5 Coordinates with her/his designated area for smooth functioning and optimum patient care3.6 Notify patients’ readiness of reports, arrange patient’s health care related appointments and treatments.3.7 Adheres to patient rights, education, and statutory requirements.3.8 Ensures patients records meet legal requirements, clinical requirement is accurately documented, Maintains safekeeping and confidentiality.3.9 Conducts patient/family education and document it according to hospital policy.3.10 Observes and coordinates Insurance guidelines with ot coordinator/schedulers, between patient, relatives, and insurance personnel, ensures any investigations, blood tests have prior approval under guidance of Physician/Anesthetist.3.11 Demonstrates professional ethics and caring standards in behavior, complies with Nursing professional code of ethics.3.12 Provides care and assistance with unit daily nursing tasks.3.13 Promotes effective communication and interpersonal skills.3.14 Observes patient privacy and confidentiality.3.15 Attends to Unit telephone and follows telephone etiquette, orders stationery and other consumables, monitors usage.3.16 Addresses patients’ needs according to set guidelines.3.17 Updates and submits statistical information if required. Provides ad hoc secretarial support to unit staff.3.18 Adheres to repairs and maintenance procedures where applicable.3.19 Comply with all OSH (Occupational safety and Health) and infection control policies, standards and procedures and cooperate with hospital management to comply with those requirements.3.20 Responsible for maintaining cleanliness of the unit as per infection control and wase management policy of the hospital.3.21 Demonstrate deep knowledge in the nursing care of patients undergoing procedures.3.22 Work accordance with the documented OSH procedures and instructions, specific responsibilities3.23 Be familiar with emergency and evacuation procedures.3.24 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports.3.25 Comply with Waste management procedures and policies.3.26 Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.3.27 Use of appropriate personal protective equipment and safety systems3.28 Ensure proper transfer of patient files to concerned departments prior to the day of surgery.3.29 Maintains and updates all relevant patient documentations/medical records as per hospital policy and procedures.3.30 Maintains confidentiality of patient’s records

Job Description2.1 Emergency Medical Technician-Basic (EMT-B) responds to emergency calls to provide efficient and immediate care to the critically ill and injured patient, and to transport the patient to a medical facility.2.2 Ensures both personnel and vehicle readiness and availability to respond to accident or sudden illness or emergencies.Responsibilities3.1 Responds to medical and surgical emergency calls, accompany the ambulance driver to the scene and provides basic life support to the victims before they are transported to the hospital.3.2 Evaluates the nature and extent of illness or injury to determine the right course of actions. Conduct patient assessment, including interpretation of ECG.3.3 Provides medical aid such as AED, CPR, prevention of spinal damage, airway and ventilation management, control severe bleeding, prevent shock, bandaging wounds, and splinting fractures, in order to stabilize the patient’s condition.3.4 Administration of activated charcoal, oral glucose and oxygen as per hospital guidelines.3.5 Continued assessment of the patient during transport to the emergency facility, and the administration of additional care to the patient as indicated or directed by medical control.3.6 Maintains operational and functional readiness of medical equipment, consumables and drugs as per daily and monthly ambulance checklists.3.7 Restock all supplies in the ambulance and replaces used blankets, linens and other supplies.3.8 Cleans all equipment following appropriate disinfecting protocols.3.9 Continuously reassures the patient during transfer to the emergency facility.3.10 Works closely with communication officers, field supervisors, emergency department and other hospital personnel, the police department, the fire department, and other individuals, to deliver basic emergency and non-emergency medical services to the public.3.11 Respond to calls from communication dispatcher, use appropriate radio communication skills and read and interpret GPS maps.3.12 Assists in lifting, carrying, transporting patients to ambulance and to a medical facility, reassuring patients and bystanders, avoiding mishandling patient and undue haste, and to provide additional emergency care following established protocols.3.13 Assists and conducts medical events, home and hotel visits as per hospital guidelines and policies.3.14 Follow established departmental policies, procedures and objectives, continuous quality improvement objectives, safety, environmental, and infection control standards in the performance of duties.3.15 Conducts scene size-up.3.16 Conducts primary and secondary survey according to the BLS principles.3.17 Measurement, interpretation and recording of vital signs.3.18 Open and maintain airway by positioning the patient's head.3.19 Proper use of oropharyngeal and nasopharyngeal airway devices.3.20 Ventilate with a non-invasive positive pressure delivery device.3.21 Perform tracheobronchial tube suctioning on endotracheal intubated patient.3.22 Provide CPR and rescue breathing for infant, children, and adults according to the BLS principles.3.23 Provide care for soft tissue injuries and control bleeding through direct pressure.3.24 Immobilization techniques, using spinal board, cervical collar, and splints.3.25 Obtain capillary blood specimen for blood glucose monitoring.3.26 Administer epinephrine by subcutaneous injection or automatic injection device for anaphylaxis according to hospital policy.3.27 Administer aspirin for suspected myocardial infarction according to protocol.3.28 Perform defibrillation with an automatic external defibrillator.3.29 Functions within the scope of practice as defined by state, region and local regulatory agencies.3.30 Complies with regulations on the handling of the deceased, notifies authorities and arranges for protection of property and evidence at the scene.3.31 Complete and document all ambulance forms as per hospital guidelines and ambulance transfer policy.3.32 Maintain and update ambulance register regarding ambulance transfers.3.33 Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, OSHMS, DOH and JCI and to attend in-service training and to report any incidents or near miss.3.34 Supports continuous Quality Improvement projects, participates and contributing to all the quality assurance activities of the service.3.35 Maintains confidentiality as per the agreement signed.3.36 Demonstrates the ability to listen to others in promoting effective communication.3.37 Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.3.38 Assist management during potential emergency situations such as Code Red, Code Orange and Code Blue events.3.39 Identify, label and maintain hazardous materials, MSDS and its current inventory.3.40 Use of appropriate personal protective equipment (gloves, face shield, goggle’s, respirators, apron etc.)3.41 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements3.42 Work accordance with the documented OSH procedures and instructions, specific responsibilities3.43 Be familiar with emergency and evacuation procedures3.44 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports3.45 Comply with Waste management procedures and policies3.46 Attend applicable OSH/Infection control training programs, mock drills and awareness programs3.47 Use of appropriate personal protective equipment and safety systems

Job DescriptionThese must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator. The post holder will:•    Always speak up if safety is a concern•    Treat all patients with kindness, respect and compassion•    Recognize and work within the limits of their own competence•    Take responsibility for their own actions •    Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible•    Perform additional duties when requiredResponsibilities•    Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.•    Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.•    Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.•    Understand and analyse the assessment information and data.•    Determine actual and potential nursing diagnoses, problems, and issues.•    Define the predicted and expected outcomes of the patient’s planned care.•    Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.•    Record vital signs, recognize, address and escalate all abnormalities.•    Maintain and update technical and clinical skills related to nursing practice.•    Employ strategies to promote patients’ health and a safe environment.•    Understand different diagnostic tests and laboratory examinations.•    Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support and Advanced Cardiac Life Support etc.•    Prepare patients for medical examination and treatment. •    Administer medications and monitor patients for any side effects and reactions.•    Administer treatments such as IV fluids or blood products and monitor patients for any reactions. •    Provide wound care management.

➢ Provide specialized care to the patients according to current best evidence-based standards.➢ Responsible for the specialized medical care of the patients.➢ Required to be involved in non-clinical medical centre matters and care of any patient when required.➢ Responsible for compliance to the ethical and professional standards set by the medical centre and regulatory authorities.➢ To apply medical knowledge and skills to the diagnosis, prevention and treatment of illnesses, diseases, and infections in patients

Job DescriptionSpecific Responsibilities for this RoleProvide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.Monitor and manage clinical risks associated with direct patient care.Ensure compliance with clinical governance and quality management standards.Maintain accurate medical records.Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.Maintain integrity in professional services by executing clinical services in an ethical and responsible mannerOccupational Safety and Health Management SystemsComply with reasonable OSH instructions, policies and safe working proceduresUse of appropriate personal protective equipment and safety systems.Be familiar with emergency and evacuation proceduresNot willfully or recklessly endanger anyone’s health and safetyAssist with the preparation of risk assessmentsReport OSH Hazards, incidents, Near misses and issuesReduce, Reuse, Recycling of waste as much as possibleAttend all OSH Trainings, awareness programs and mock drills.Participates in the OSHMS audits, inspections, ensuring standards are maintainedPrevention and Control of Infection (PCI):PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times

Job DescriptionThe Executive Assistant to the Hospital Director provides high-level administrative support to the Chief Executive Officer, ensuring efficient operation of the executive office. This role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced environment. The Executive Assistant acts as a trusted partner, handling confidential information, coordinating executive communications, and serving as a liaison between the Hospital Director and internal/external stakeholders.ResponsibilitiesExecutive Support•    Manage the Hospital Director’s calendar, travel, and meeting logistics with accuracy and discretion.•    Draft, review, and manage correspondence, reports, presentations, and internal communications.•    Coordinate and prepare materials for executive and board meetings, including agendas, minutes, and follow-ups.•    Serve as a liaison between the internal/external stakeholders, ensuring timely and effective communication.•    Maintain confidentiality and handle sensitive information with the utmost professionalism.KPI & Reporting•    Collaborate with business units to collect, consolidate, and analyze key performance indicators (KPIs).•    Prepare monthly, quarterly, and annual performance dashboards and reports for the Hospital Director and executive leadership.•    Monitor progress against strategic goals and highlight variances or areas requiring attention.•    Assist in the development of executive summaries, board packs, and business review presentations.•    Support the Hospital Director in data-driven decision-making by providing insights and recommendations based on performance metrics.•    Coordinate with Finance, HR, and Operations to ensure alignment of reporting and business objectives.Strategic & Project Support•    Assist in tracking and managing strategic initiatives and special projects led by the Hospital Director.•    Follow up with stakeholders on project milestones, deliverables, and deadlines.•    Conduct research and prepare briefing materials to support executive meetings and external engagements.•    Support the Hospital Director in stakeholder engagement, including drafting speeches, talking points, and event materials.•    Maintain a high-level understanding of company priorities to anticipate needs and proactively manage tasks.Administrative & Operational Excellence•    Maintain organized records, files, and documentation for the executive office.•    Coordinate logistics for internal and external events involving the Hospital Director.•    Support internal communication efforts, including announcements, and leadership messages.•    Continuously improve administrative processes to enhance efficiency and effectiveness.•    Perform duties as directed by Hospital Director

Job DescriptionThe post holder will always put the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.To support and demonstrate our NMC Nursing Mission, Vision and Values:Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate and individualized care to every patient, every time.Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:•Do the right thing•Be the patient’s advocate•Be open and transparent•Deliver safe, compassionate care•Recognize the uniqueness of each patient•Contribute to an outstanding patient’s experience•Engage with and contribute to, a learning culture•Lead and influence changes in healthcareResponsibilitiesBe responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.4•Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings•Perform systematic patient assessment and collect pertinent data about the patient’s health or situation.•Understand and analyze the assessment information and data•Determine actual and potential nursing diagnoses, problems, and issues•Define the predicted and expected outcomes of the patient’s planned care•Create and evaluate patient care plans with the medical team•Record vital signs, recognize and address abnormalities•Define the care plan in collaboration with the healthcare team, patients, and families.•Maintain and update the technical and clinical skills related to nursing practice•Employ strategies to promote patients’ health and a safe environment.•Understand different diagnostic tests and laboratory exams•

Job DescriptionThe post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.ResponsibilitiesAssistant Nurse/Midwife will:Under the supervision of the Registered Nurse / Registered Midwife, contribute to the overall planning and delivery of nursing/midwifery care for patients ensuring a patient cantered approach to care.Under the direction of the Registered Nurse/ Registered Midwife, assist in the activities of daily living for patients in accordance with the patient care plan e.g. distribution of patient meals and assisting patients with hygiene needs.Maintain a high standard of nursing/midwifery care for patients, working within evidence-based guidelines and unit specific competencies.Demonstrate service excellence and act as a patient advocate to support the patients’ dignity and rights at all times.Ensure the Registered Nurse/ Registered Midwife is informed of vital sign observations and care provided for patients and document appropriately.Observe and report changes in the patient’s condition and reactions to different aspects of care to a Registered Nurse/Registered Midwife immediately.Respond to emergencies according to the organization’s policies and proceduresFacilitate post discharge clinic visits and/or tests as required including scheduling follow-up and referral appointmentsHelp arrange patient transportation as required.Maintain flow of documents for scanning if needed.Provide direct patient care according to the therapeutic plan and individual patient needs as directed by the patient care plan under supervision of a Registered Nurse/ Registered Midwife.Provide appropriate information to assist the Registered Nurse/ Registered Midwife, in the preparation and maintenance of an effective patient care plan.Record in the patient’s official record a detailed report of care given which reflects the therapeutic plan and specific aspects of the patient care plan under direction of Registered Nurse/ Registered Midwife.Reinforce instructions given to the patient by the physician and Registered Nurse/ Registered Midwife, and refers new needs for instruction to the Registered Nurse/ Registered Midwife.Initiate emergency assistance as per policies and procedures and perform Basic Life Support as per regulatory requirements and scope.Perform other duties as assigned by the Registered Nurse/ Registered Midwife, and within the scope of practiceAsk questions when in doubt for clarification by the Registered Nurse/ Registered Midwife.Escalate to and seek expert advice from colleagues when unable to or not competent to undertake required care.

Job DescriptionTo provide patient-centric and evidence-based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authoritiesResponsibilitiesProvide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.Monitor and manage clinical risks associated with direct patient care.Ensure compliance with clinical governance and quality management standards.Maintain accurate medical records.Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.Maintain integrity in professional services by executing clinical services in an ethical and responsible mannerege / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE

Job DescriptionThese must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator. The post holder will:•    Always speak up if safety is a concern•    Treat all patients with kindness, respect and compassion•    Recognize and work within the limits of their own competence•    Take responsibility for their own actions •    Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible•    Perform additional duties when requiredResponsibilitiesBe responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.Understand and analyse the assessment information and data.Determine actual and potential nursing diagnoses, problems, and issues.Define the predicted and expected outcomes of the patient’s planned care.Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.Record vital signs, recognize, address and escalate all abnormalities.Maintain and update technical and clinical skills related to nursing practice.Employ strategies to promote patients’ health and a safe environment.Understand different diagnostic tests and laboratory examinations.Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support and Advanced Cardiac Life Support etc.Prepare patients for medical examination and treatment.Administer medications and monitor patients for any side effects and reactions.Administer treatments such as IV fluids or blood products and monitor patients for any reactions.Provide wound care management.Assist in medical procedures invasive or non-invasive as needed.Facilitate the process of safe patient`s admission, transfer and discharge.Competent with all the mandatory and unit specific competencies supported and assigned on Elsevier platform to ensure adherence to evidence Based practices.Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department.Participate in ongoing programs and certification to support professional growth and maintain clinical competency.Comply with unit Scope of serviceEnsures all equipment is maintained in good working order, reporting any fault to Nurse Manager/EngineeringGeneral Duties and responsibility:Consult and coordinates with health care team members to assess, plan, implement and evaluate patient care plans.Conducts pre and post – operative education as necessary.Serves as the communication liaison to family and members of the operating team.Ensures that operating on correct patient and the correct procedure id being performed.Responds to life-saving situations based upon nursing standards and protocol.Records all care information concisely, accurately, and completely, in a timely manner, in the appropriate format and on the appropriate forms.Initiate corrective action whenever equipment shows adverse malfunction.Perform other position –related duties as assigned depending on assignment setting.Scrub Duties:Set up the theatre by assembling of equipment’s and supplies based on patient surgical need, surgeon’s preference, and policies of the hospital.Demonstrates knowledge of aseptic technique.Scrub for surgery according to international standards and hospital hand washing policy.Set up the back table and mayo trolley by maintain sterile field including sponge, needles and instrument counts and maintains a clean and orderly operative field for the surgeon to work on.Assist the surgical team in gowning and gloving.Prepare the surgical site with antiseptic solution.Drape the patient with the help of the surgeon.Enable setting up of necessary equipment.Execute time out policy with team members.Correctly identifies patient, procedure, and surgical site.Maintain sterility throughout the surgery.Coordinate with the circulating nurse for the initial and final counting of sponges, sutures, needles, and instruments before closure. If there is a missing item, notifies the surgeon and nursing in-charge immediately.Maintain instruments by proper handling, washing, disinfecting. Checking and packing in the designed sets for CSSD.Circulatory Duties:Ensure proper supplies, equipment’s and instrumentation’s are available for surgical procedures.Receive the patient, checks that all documents are complete and checks all parameters as per preoperative checklist.Validate patient’s name, surgical procedure, and surgeon before shifting to respective theatre.Position the patient according to surgical procedure.Assist the scrub nurse in preparing necessary equipment, instruments and consumables.Executes time out policy with surgical team members.Together with the scrub nurse, count instruments, gauze, mops, blades and needles and documents in the white board as well as in the preoperative nursing record.Continuously supervise aseptic technique throughout the procedure.Accept and consciously applies emergency measures when needed. Demonstrate competence in Cardio-pulmonary Resuscitation Technique.Stay with the patient during extubation until the patient is shifted to the recovery room.Complete all the documentation needed.Demonstrates the following:Document in the patient file.Complete the OT surgical checklist (Time-Out).Assist in theatre cleaning following surgery, including proper disposal of used supplies and sharps, cleaning of equipment’s and setting up theatre for the next surgery.Collect and replaces consumables to Operation Theatre store before and after surgery.

Job DescriptionClaims Processing Team: Submission• Verifies the ICD1O CM codes and relevant CPT/ HCPCS codes on the UCF / discharge summary for submission to various insurance companies on day-to-day basis.• Analysis of the UCF documentation issue from time to time and providing reports about areas of concern in coding and the claims.• Uploads OP E-claims.• Identifies commonly used ICD codes and relevant CPT codes and compile the list.• Identifies the ICD codes (Diagnosis under Exclusion) and CPT codes (not billable).• Reports variations / irrelevance in the CPT codes used for services/procedures.• Assigns proper CPT/ HCPCS codes for newly added services / procedures.• Reports the audit findings about discrepancies in the claims daily.• Be available to the Consultants about clarification regarding the ICD/ CPT codes.• Coordinates with Insurance Doctors and Billing Supervisor/ Accountants for E claim Submission, Resubmission, Follow Up and Final Sign off.Claims Processing Team: Resubmission• Coder is required to review documentation by the physicians in the UCF / E – Discharge summary and look for discrepancies between the documentation and the coded, diagnosis and selected CPT codes.• Senior Coder required to overview the notes prepared for UCF / Discharge Summary have all the required information. In case any information is missing they need to contact the physician and get it filled.• Be available to the Consultants about any clarification regarding ICD/CPT codes.• Senior Coder is required to speak to clinicians about specialty specific rejections and reasons for the rejections and how to avoid such rejections.

Job DescriptionResponsible to provide financial information to management by researching and analyzing accountingdata and preparing reports. Responsible for all center accounts day to day works.ResponsibilitiesPreparation of Daily Performance reports and Daily collection reports received from the Unit.Managing cash management entry, and day- end closing.Coordinating with clinic accountant for all entries on daily basis.Manage IFRS 16 Entry Posting.Manage Purchases Invoice booking - Fixed Assets and Purchases Invoice checking and booking.Management of depreciation finalization and passing entry.Checking and posting of Stock Transfer.Entry and Closing Stock matching, Cost of Sales, Clinical Consumables with TB.Checking Inventory expiry and disposal and making entry.Management of Petty Cash Expenses and Cash Balance Closing.Reconcile the Cash book balance with physical balance and reconcile credit card book balance as per bank statement and book corresponding bank charges.Revenue Porting and checking with HIS and Sales Manual entry for corporate client and finalisation.Unfinalised revenue & provision management.Manage Doctors commission & Incentive booking and referral incentive booking if any.Manage all other indirect provision entry and reconciling.Reconciliation and balance confirmation of all Intercompany.Manage Rejection Provision, Volume Discount provision.Check Prepayment Entry with schedule.Monitoring Accounts Receivable for receivable and outstanding.Coordination of Inventory related activities.Adhere to follow IT Security Policies and Procedures.

Job DescriptionClaims Processing Team: Submission• Verifies the ICD1O CM codes and relevant CPT/ HCPCS codes on the UCF / discharge summary for submission to various insurance companies on day-to-day basis.• Analysis of the UCF documentation issue from time to time and providing reports about areas of concern in coding and the claims.• Uploads OP E-claims.• Identifies commonly used ICD codes and relevant CPT codes and compile the list.• Identifies the ICD codes (Diagnosis under Exclusion) and CPT codes (not billable).• Reports variations / irrelevance in the CPT codes used for services/procedures.• Assigns proper CPT/ HCPCS codes for newly added services / procedures.• Reports the audit findings about discrepancies in the claims daily.• Be available to the Consultants about clarification regarding the ICD/ CPT codes.• Coordinates with Insurance Doctors and Billing Supervisor/ Accountants for E claim Submission, Resubmission, Follow Up and Final Sign off.Claims Processing Team: Resubmission• Coder is required to review documentation by the physicians in the UCF / E – Discharge summary and look for discrepancies between the documentation and the coded, diagnosis and selected CPT codes.• Senior Coder required to overview the notes prepared for UCF / Discharge Summary have all the required information. In case any information is missing they need to contact the physician and get it filled.• Be available to the Consultants about any clarification regarding ICD/CPT codes.• Senior Coder is required to speak to clinicians about specialty specific rejections and reasons for the rejections and how to avoid such rejections.

Job DescriptionResponsible for welcoming and greeting patients/customers as they enter the pharmacy.• Dispensing must be performed accurately in an orderly manner in the correct dosage & quantity as prescribed by the physician with clear instructions and in a package that maintains the potency of the medicine.• Assign, delegate and work closely with pharmacy staff. Facilitate, induct, train & develop staff on their job and evaluate them periodically. Encourage effective teamwork.• Ensure every patient walk’s in has been taken care and nobody is left unattended and unsatisfied.• Each member of staff will be responsible for maintenance of medicine and general products on the rack and ensure locating the correct medicine from the rack as per prescription, maintain inventory and make sure it is handled properly. Under no circumstances lying of medicine on pharmacy floor would be entertained. Strict action would be taken against any pharmacy violating this procedure.• Responsible for handling phone calls in the pharmacy and providing information to customer queries.• Implement and Improve Quality SOP’s in the pharmacy as per MOH guidelines and work closely with Quality Manager.• Ensure the pharmacy is MOH compliant and all the documentation is regularly updated and kept in the pharmacy. • Participate in monthly review meeting.Liquidation• Responsible for the Liquidation of pharmacy stock.• Ensure to have a proper plan to liquidate product with short shelf life to avoid non-moving and expiry issues.• Give priority to non-moving stock for OTC.• Periodically visit our doctors and understand their requirements & ensure the availability of medicines in the pharmacy.

Job DescriptionProvides advanced skin care treatments under physician supervision, using clinical expertise and equipment. Delivers personalized care, educates patients, ensures safety and hygiene, supports business and team operations, and maintains professional documentation, all while promoting customer satisfaction and adhering to NMC Healthcare standards.Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observedResponsibilitiesThe post holder will:Beauty TherapistResponsible for the competent physical documented assessment (using all sources to hand in including observation and communication) and subsequent preparation of appropriate treatment for a patient's skin care needs based on good clinical knowledge, experience, and consultation with a Dermatologist/PhysicianUnder the supervision of physicians and within the scope of training and credentialing, expert ability applies to utilize skin care equipment, tools, and professional products.Responsible for the treatment and care of facial skin to maintain and improve its appearance, including understanding about the sun and its effect on the skin.Performs all phases of skin care in a timely manner.Performs chemical exfoliation, microdermabrasion, makeup application, waxing, facial procedures and lymphatic massage under the supervision of a physician.Educate patients on how to care for their skin before and after surgery.Ensures timely and accurate documentation of all procedures including detailed informed consents and patient education regarding equipment and skin care protocols.Maintain a record of physical findings confidentially, accurately and timely.Under the direction of the Dermatology and Facial Plastics healthcare professionals and in collaboration with the materials department, maintains inventory of skin care products appropriate for the needs of the practice.Keep up to date knowledge on new skin care products and treatments.Provides training and education to patients on the treatment and care of their skin.Anticipates, recognizes, manages emergencies and unsafe situations and practices, initiating appropriate and timely interventions.

Job DescriptionResponsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.ResponsibilitiesGreet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.Appointment management including no-shows, rescheduling of patients and confirmations.Register new patients and ensure the records of current patients are up to date.Provide information about medical insurance coverage to patients and collect the payment/ co-payment  based on the insurance eligibility.Provide claim forms in case the patient wants to claim reimbursement.Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.Check emails daily, ensuring you respond to queries in a timely manner.Ensure operations are carried out uniformly according to the hospital policies and procedures.Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.Participate in the Hospital training programs.Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the departmentStrictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.Exercises effective interpersonal skills in dealings with department staff, colleagues and management.Maintains patient & staff confidentiality.Maintain high standards of data accuracy while ensuring compliance with privacy regulations.Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.Provide patients with detailed statements and assistance in understanding their charges and payment options.Prepare and process patient invoices for services, ensuring accurate charges.Collect co-pays, deductibles, and outstanding balances at the time of service.Ensure billing practices comply with legal and insurance requirements.

Job DescriptionThe staff will be responsible for handling, patient care in the department and its associated administrative tasks. The dental assistant will also collaborate with doctors, supportive service staff, and administrative staff and ensure smooth functioning of the department. The staffs are expected to ensure quality and safe patient care as per the vision and mission of the organization.ResponsibilitiesProviding quality patient care.Preparing patients for dental procedures.Sterilizing and disinfecting instruments, setting up instrument, trays, preparing materials, and assisting with dental procedures.Assist the Dentist during treatment as per their instructionsAssist dental hygienists in the procedures when necessary.guide the patient according to the prescribed Doctor’s notes for procedures and investigations.Maintaining and Recording Patient treatments.Assist the dentist in taking dental x-raysManaging/ caring of dental x-ray and other equipment.Giving information to patients on dental hygiene, oral health care, and plaque control programs.Ensure the vitals are taken and reported accurately.Providing postoperative instructions as directed by the dentist.Ordering dental supplies and maintaining dental equipment inventory.Ensure that the ordered medication is administered correctly.Anticipate the needs of patients who are waiting for consultation with the doctor.Spot patient discomfort and take appropriate measures to alleviate their concerns.Work strictly within the scope of nursing care.Responsible for additional activities assigned by the Immediate supervisor in relation with the current job roles.

Job DescriptionResponds to the medical emergency calls, drives to the scene and provides basic and advanced  life support to the victims before they are transported to the hospital.Evaluates the nature and extent of illness/injury to determine the right course of actions. Conduct patient assessment, including interpretation of ECG.Rescuing and extricating victims of accidents, sudden illness or entrapment using properrescue and medical techniques.Communicating with  medical personnel and treatment facilities to obtaininstructions regarding further treatment and/or to arrange reception of patients to theappropriate facility.Manages critically injured/ill patients by providing medical aid such as AED/Defibrillator, provide CPR, proper  techniques to control  bleeding and shock and stabilize the condition.Perform Peripheral intravenous cannulation and administer intravenous medications except Narcotics and controlled medicationsAdministers crystalloid IV solutionsAdministers Glucagon Hypokit for hypoglycemiaAdministration of activated charcoal, oral glucose and oxygen.Administer epinephrine by subcutaneous injection or automatic injection device foranaphylaxis.Administer aspirin/Sub lingual Nitroglycerin for suspected myocardial infarction.Constantly assesses the patient enroute to the emergency facility, administers additional care as indicated or directed by medical control.Maintains vehicles and medical and communication equipment, and replenishes first-aid equipment and supplies.Restocks all supplies in the ambulance and replace used blankets, linens and other supplies.Cleans all equipment following appropriate disinfecting protocols.Continuously reassures the patient enroute to the emergency facility.Assists all EMT paramedics in efficient advance life support care system.Performs direct illness/injury assessment, provides Advanced emergency pre-hospital patient  care to the ill and injured prior to and during ambulance transfer, and transfer of information to receiving facility.Maintains operational and functional readiness of ambulance unit, medical and other equipment, to ensure continuum of emergency services.Works closely with communications officers, field supervisors, emergency department and other hospital personnel, the police dep't., the fire dep't., and other individuals, to deliver basic emergency and non-emergency medical services to the general public.Respond to calls from communications dispatcher, use appropriate radio communication skills, read GPS maps, drive the ambulance safely to and from the scene of injury or illness, use the most expeditious route, and observe traffic ordinances and regulation - with the goal to locate the patient needing EMS services in the shortest response time possible.Assists in lifting, carrying, transporting patient to ambulance and on to a medical facility, reassuring patients and bystanders, avoiding mishandling patient and undue haste, and to provide additional emergency care following established protocols.Follow established departmental policies, procedures and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards in the performance of duties.Inspect and clean ambulance and equipments; to review and restock all medical equipment to ensure their completeness and operational readiness at all times, in consultation and collaboration with field supervisor, and in compliance with safety and infection control regulations and standards.

Job DescriptionContributing ideas to marketing campaignsConducting research and analysing data to identify and define audiencesCompiling, distributing and presenting ideas, information and strategiesCoordinating promotional activities, events and interviewsManaging production and performance of multimedia contentWriting and proofreading creative copyMaintaining websites and tracking data analyticsUpdating databases and using a customer relationship management (CRM) systemmonitoring budgetsmanaging social media campaignssocial media content, designing etc.monitoring performance of marketing campaigns.ResponsibilitiesContributing ideas to marketing campaignsConducting research and analyzing data to identify and define audiencesCompiling, distributing and presenting ideas, information and strategiesCoordinating promotional activities, events and interviewsManaging production and performance of multimedia contentWriting and proofreading creative copyMaintaining websites and tracking data analyticsUpdating databases and using a customer relationship management (CRM) systemMonitoring budgetsManaging social media campaignsSocial media content, designing etc.Monitoring performance of marketing campaigns.

Provides patients with urological care, including diagnosis, pre-operative care, all major and minor operative procedures in the field of urology and post-operative treatment. Provides preventive care of patients according to approved procedure as part of an integrated program of curative and preventive services. Incumbent is a urologic surgeon who provides consultation & attending care including care for complicated cases which are within his/ her competence.Provides comprehensive and diligent urological care to patients (in OPD & IP), including pre- and post-operative care and such urological procedures as are within incumbent's competence.Assumes after-hours responsibility for the care of surgical cases and makes daily rounds for those hospitalized.Refers to specialists or consults with them on those cases which are beyond his skill or experience.Adheres to the Bylaws and Rules and Regulations of the Medical Department and assures that work performed is in keeping with the established standards of the Joint Commission on Accreditation of Hospitals.Consults with the anesthetist on the choice of anesthesia to be used.Maintains complete and accurate records of all assigned cases.Participates in and contributes to in-service activities such as lectures, conferences and rounds.Maintains confidentiality regarding patient information and regarding administrative matters of a confidential nature.Evidences dependability in carrying out the commitments and obligations of the position.

To perform the professional duties of a gastroenterologist in accordance with the delineation of privileges as recommended and approved by the Credentials Committee.To perform his duties in the G.I Clinic, evaluating patients with G.I. diseases.To perform G.I. procedures - upper and lower G.I. endoscopies, liver biopsies, E.R.C.P., oesophageal motility studies.To provide consultation/referral services to the in patient services in his area of expertise.Provides after working hours on call emergency coverage for G.I. emergencies.Provides supervision and education to the endoscopy staff, nurses and technicians.Participates and contributes to all the quality assurance activities of the service (e.g. monthly mortality and morbidity conference, peer review, audit and chart review).

To perform the professional duties of an endocrinologist in accordance with the delineation of privileges as recommended and approved by the Credentials Committee.To perform his duties in the Endocrinology Clinic, evaluating patients with hormonal diseases.Provides after working hours on call emergency coverage for endocrinology. emergencies.To perform endocrinal procedures – dynamic hormonal test in appropriate patientTo provide consultation/referral services to the in-patient services in his area of expertise.To work with the patients throughout the entire process starting from consultation to treatment plan.Provides supervision and education to the staff nurses, patients and technicians.Participates and contributes to all the quality assurance activities of the service (e.g. monthly mortality and morbidity conference, peer review, audit and chart review).

Clinical CareProvide expert diagnosis, treatment, and management of critically ill infants, children, and adolescents.Perform advanced resuscitation, airway management, and life-support interventions.Oversee ventilatory management, hemodynamic monitoring, and other intensive care procedures.Lead daily multidisciplinary ward rounds, ensuring comprehensive patient management.Ensure safe transition of patients between PICU and other departments.Leadership & TeachingSupervise and mentor PICU medical staff, residents, and nursing teams.Provide training on pediatric critical care protocols, emergency procedures, and best practices.Participate in teaching activities, clinical workshops, and CME programs.Quality & SafetyEnsure compliance with DOH regulations, hospital policies, and Joint Commission International (JCI) accreditation standards.Participate in morbidity and mortality reviews, audits, and quality improvement initiatives.Promote infection control, patient safety, and ethical clinical practice.CollaborationWork closely with pediatricians, subspecialists (e.g., cardiology, neurology, surgery), and allied health professionals.Maintain effective communication with patients’ families, providing clear updates and compassionate support.Participate in hospital committees and strategic planning related to pediatric critical care services.

Job DescriptionTo provide specialized services to patients for the Diagnosis and Management of Diseases of the Endocrine SystemResponsibilities3.1    To perform the professional duties of an Endocrinologist in accordance with the delineation of privileges as recommended and approved by the Credentialing & Privileging Committee.3.2    To perform his duties in the Endocrinology Clinic, evaluating patients with hormonal diseases.3.3    Provides on call emergency coverage for Endocrinology Emergencies services after working hours.3.4    To perform Endocrinal procedures – Dynamic Hormonal Test in appropriate patient.3.5    To provide consultation / referral services to the inpatient services in his area of expertise.3.6    To work with the patients throughout the entire process starting from consultation to treatment plan.3.7    Provides supervision and education to the staff nurses, patients and technicians.3.8    Participates and contributes to all the quality assurance activities of the service (e.g. monthly mortality and morbidity conference, peer review, audit and chart review).3.9    Oversees and monitors and participates in Quality Assurance programs as requested by the Quality & Accreditation Department.3.10    Prepares and submits to the Medical Administrator for approval the daily work schedule, weekend schedules, ER on-call schedule after working hours, personal leaves and vacation.3.11    To follow appropriate International guidelines, DHA regulations & Joint Commission International norms while treating or managing patients as well as while discharging their professional duties.