Job DescriptionUndertake duties in line with the philosophy, business practices, and policies of NMCRH-KC, adhering to the standards and ethics of the Speech and Language Therapy profession.Work as a professional member of a multi-disciplinary rehabilitation team and actively participate in team meetings.Communicate effectively with staff members, health professionals, clients, and families regarding service provision.Contribute to and participate in educational programs for residents, relatives, and NMCRH-KC staff.Participate in continuing education and courses to update Speech and Language Therapy techniques and information.Ensure Speech and Language Therapy treatments are evidence-based and beneficial.Record and report any adverse clinical events.Assist in maintaining a safe workplace by participating in the implementation of safe work systems.Identify and report workplace hazards.Participate in NMCRH-KC's Quality Management System and commit to continuous improvement activities, including audits, surveys, and needs analysis.Perform other duties as directed by the HOD or Medical team.Hold appropriate qualifications and registration with relevant professional and/or statutory organizations, maintaining a Health Authority of Abu Dhabi (HAAD) license.Maintain and update professional knowledge and skills to screen, assess, and treat patients with communication and swallowing disorders.For those with dual qualifications in Audiology, screen and evaluate the hearing status of residents.Develop and implement linguistically and culturally appropriate strategies and tools for patient care.Employ strategies to manage Arabic first-language speakers, including:Demonstrating knowledge and skills in Arabic phonetics, linguistics, and social language use, especially for Emirati dialects.Engaging a suitably trained translator when necessary.Quality, Health, Safety, and Security:Adhere to the requirements of the Environment Health and Safety Management System.Follow the Occupational Health and Safety Guidelines and Infection Control Guidelines.Understand and comply with emergency preparedness, fire safety, and code policies/plans.Comply with all OSH and infection control policies, standards, and procedures, cooperating with hospital management to ensure compliance.Work in accordance with documented OSH procedures and specific responsibilities.Be familiar with emergency and evacuation procedures.Report OSH hazards, incidents, near misses, and issues, assisting in preparing risk assessments and incident reports.Follow waste management procedures and policies.Attend applicable OSH/Infection Control training programs, mock drills, and awareness sessions.Use appropriate personal protective equipment and safety systems.

Job DescriptionDiagnostic radiographers assist in the diagnosis of injuries and diseases, and contribute towards establishing treatment plans. They are also involved in intervention procedures, e.g. the removal of kidney stones, orthopedic procedures, etc. A diagnostic radiographer uses X-ray, angiography, fluoroscopy, ultrasound, and to produce images of organs and body parts.ResponsibilitiesTo assess patients and interpreting clinical requirements to determine appropriate radiographic techniques.To perform a range of radiographic examinations and also assist in more complex radiological examinations under the supervision of a radiologist and senior staff.To observe and maintain contact with patients during their waiting, examination and post-examination stay in the department.To work effectively as a member of a multidisciplinary team to ensure that an efficient service is provided to patients, for example by sharing specialist knowledge and expertise.Use initiative to prioritize, deliver and time-manage workload effectively and, when appropriate, assisting senior staff to plan efficient control of work flow patterns within the department.To communicate with patients and others in a clear, respectful and appropriate way.To position patients safely for examinations and, if necessary, adapt standard techniques depending on medical conditions associated with disability, illness or trauma.To record imaging identification and patient documentation quickly and accurately and observing protocols to ensure compliance with the Data Protection Act and patient confidentiality.To learn new techniques and technologies as required by professional bodies and participate in annual performance appraisal programmes.To supervise assistant practitioners, and other staff, and delivering appropriate trainingTo understand and observe health and safety at work and welfare issues, including ionizing radiation regulations, to protect yourself and others.Undertaking quality control checks on X-rays and associated equipment, and contributing to quality assurance and audit initiatives.Ensuring that equipment is regularly checked for malfunctions and any faults are reported.Reporting incidents of injury to yourself or others according to departmental procedures.Maintaining high levels of cleanliness and tidiness of equipment and department.Routine X-ray, Fluoroscopy, BMD, & Mammography:To explain to the patient before starting the procedure.To ensure that rooms/equipments are clean, proper explanation and necessary radiation protection is given to the patient before starting procedures.To take x-rays; carry out fluoroscopy procedures as per the instruction and check the quality before the patient leaves the department and given if for digital processing.To send the images for reporting to doctor’s reporting lobby through PACS system.To attend the bedside x-rays and theatre calls whenever required.To give necessary instruction and appointment to the patient in case of contrast studies.

Job DescriptionTo ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller.Responsibilities3.1 Call Centre Executives are ultimately responsible for the call center procedure3.2 Executives have the responsibility to answer the telephone at all times and at no time the telephone be leftunattended.3.3 To ensure calls should be attended on or before the third ring promptly3.4 Voice clarity should be there so that the caller will be in a position to understand.3.5 Please remember that you are working for a Hospital and act with responsibility.3.6 Need to note down the details clearly so that there is no miscommunication at any point of time. For thispurpose always keep the note/writing pad and pencil near the phone and note the following for clarity:3.6.1. Caller’s name (asking caller for correct spelling)3.6.2. Caller Company / institution3.6.3. Ask for phone number and extension3.6.4. Reason for calling3.6.5. Be sure to fill in the date, time and your initials3.6.6. Place the message slip in a conspicuous place in the caller party office3.7 Speak clearly and distinctly in a pleasant tone of voice. Always start the conversation in the following manner:3.7.1. Wish the caller as per the time of the day (e.g. Good Morning)3.7.2. Mention the Organization name (e.g. NMC Royal Hospital)3.7.3. Mention your name (e.g. my name is ……………..)3.7.4. How can I help you?3.8 Use hold button when leaving the line so that the caller does not accidentally hear conversations being heldnearby.3.9 When transferring a call be sure that you explain the caller that you are doing so and the department/personyou are transferring. When the call is picked up by the concerned person/department, explain to them who ison the other end that you are transferring and the subject matter of their call if possible.3.10 Remember that Call Center Executive is the first contact from the Hospital and that first impression will staywith the caller long after the call is completed if it is attended with care.3.11 If you come to know that the caller has reached the wrong department, be courteous and redirect them to theconcerned department/person. If possible find out the requirement of the caller and try to help them.3.12 If the concerned person whom the caller is looking for is not available then provide a tactful response so thatcaller will be satisfied.3.13 Complaints should be directed to the concerned department, if you feel that it is difficult to handle then transferto Customer Relations Department.3.14 When handling a rude or impatient callers:3.14.1. Stay calm, try to remain diplomatic and polite, getting angry will only irritate them more.3.14.2. Always show willingness to resolve the problem or conflict3.14.3. Try to think like the caller; remember their problems and concerns are important.3.14.4. Offer to have your supervisor talk to the caller or call him/her back if the caller persists3.14.5. Sometimes the irate caller just wants someone in a supervisory capacity to listen to them even if youare able to help them, in those situations connect the call to the concerned people.3.14.6. Comply with all OSH and infection control policies, standards and procedures and cooperate withhospital management to comply those requirements3.14.7. Work accordance with the documented OSH procedures and instructions, specific responsibilities3.14.8. Be familiar with emergency and evacuation procedures3.14.9. Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of riskassessments, incident reports3.14.10. Comply with Waste management procedures and policies3.14.11. Attend applicable OSH/Infection control training programs, mock drills and awareness programs

Job DescriptionDiagnoses and treats diseases of heart and its functions: Examines patient for symptoms indicative of heart disorders, using medical instruments and equipment. Studies diagnostic images and electrocardiograph recordings to aid in making diagnoses. Prescribes medications, and recommends dietary and activity program, as indicated. Refers patient to either an interventional cardiologist or to a Surgeon specializing in cardiac cases when need for corrective surgery is indicated.ResponsibilitiesPerforms the professional duties of an internist in adherence to the Delineation of Privileges depending on the efficiency and skills of the particular individual.To conduct assessment & re-assessment for all patients in the OPD, on admission, and prior to any procedure.To perform his duties in the Cardiology outpatient clinic evaluating patients with cardiovascular disease.To provide care to In-patients admitted under his / her care.Provides on-call emergency coverage for Cardiology Emergencies.Maintains confidentiality regarding patient information and regarding administrative matters of a confidential nature.Evidences dependability in carrying out the commitments and obligations of the position.Demonstrates the ability to listen to others in promoting effective communication.Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.Performs other duties as assigned by the Head of the Department.

Job DescriptionPerforming all the required duties of Insurance Coordinator (Insurance Approvals) and ' Pharmacy Coding simultaneously.ResponsibilitiesKeep Hospital Information System up to date as per UAE Drug Code. Update for corrections in selling price announced as and when notified by Health Authority.Map the dispensing drugs with Drug Code up to the granular units and updates recommended by Healthy Authority.Provide correct and timely information about the blocked/ deleted / about to be blocked medicines by the regulatory to Pharmacy In-charge.Co-ordinate with Information Technology Department to manage necessary reports·about Drug Code notifications and other updates. To ensure that the reports on Drug Code notifications are received in timely mannerEnsure all the medicines (Inpatient &: Outpatient) are as per Ministry of Health Price and appropriately coded to the Drug Code with respect to formulation, granular unit, and Drug Code price. Medicines with " No Cod es" to be mapped.Find out Pharmacy Benefit Management related issues by coordinating with Front DeskPharmacists and discussing solutions within the Department and/or Finance/Revenue Cycle Management.Make sure the proper validation of approval codes and any other required information in lnsta software.Coordinate with billing team for efficient and smooth flow of required information and coordination with Pharmacy Staff for rectification of the raised queries.Coordinate with Pharmacy and ensuring that approval copy is sent to back office without delay.Assist Pharmacy In charge in taking necessary steps to formalize imported and/ or not listed medicines in Liaison with the Health Authority and for updating Drug Code list with Codes.Liaise with the concerned department of Health Authority and/or Ministry of Health for speedy efficient process of the requested approvals and/ or related requests necessary for Pharmacy Operations.

Job DescriptionConducts psychiatric interviews and collects data for diagnostic purposes.Provides various psychotherapies, including individual, group and family therapies.Offers counseling for couples with marital conflicts.Uses behavioral methods for the treatment of children and adults and plans the frequency, intensity and duration of therapy.Performs psychometric (mental measuring) testing for diagnosis and evaluation of therapy.Engages in research and educational activities that will improve methods and techniques for the management of emotionally disturbed patients.Keeps current with ideas in the fields of personality development and adjustment, diagnosis, treatment and prevention of mental disorders to assist in the planning of mental health progress.Provides advice to community organizations and participates in related psychological and welfare activities.Takes after hours or weekend calls as required by specific cases or in emergency situations as requested.Performs related duties as assigned by the Chief Psychiatrist.To follow appropriate international guidelines, DHA regulations & Joint Commission International norms while treating or managing patients as well as while discharging their professional duties.

Job DescriptionSpecialist Infectious Diseases - Diagnoses, treats, and manages infectious diseases, as well as chronic conditions like hypertension and diabetes. They are responsible for prescribing medications, therapies, and interventions to treat or prevent infections, while also monitoring patient progress and making adjustments to treatment plans.ResponsibilitiesSpecialist Infectious Diseases - Diagnoses, treats, and manages infectious diseases, as well as chronic conditions like hypertension and diabetes. They are responsible for prescribing medications, therapies, and interventions to treat or prevent infections, while also monitoring patient progress and making adjustments to treatment plans.

Job DescriptionResponsible for the smooth and efficient operation of the Healthcare Facility, including management of the related resources associated with the hospital operations. Provide management oversight for the development of high quality, cost-effective and integrated non- clinical programs within the hospital. Exercise management responsibility over the hospital ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff.ResponsibilitiesIncluding but not limited to the following activities:Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the NMCSH, Dubai.Administer personnel matters related to non- medical staff.Actively participate in JCI accreditation project.Develop, implement and monitor policies and procedures for all non-clinical departments.Ensure staff discipline and decorum.Liaise with Governmental and other bodies to ensure compliance with legal and regulatory requirements.Maintain interface with departmental personnel to ensure adequate space and facilities for patient care and coordination of facilities.Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.Assist in HIS / Intranet portal implementation.Develop and foster effective collaboration between clinical departments, divisions, medical staff leadership and other affiliated services (internal/external) to ensure an integrated approach to providing services, and fulfilling the hospital's clinical and internal & external educational  (CMEs) goals and objectives.Oversee major workforce and resource decisions for the hospital.Develop new business strategies to enhance market share and improve overall performance.Work through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.Attend to system development, quality, fiscal management, compliance and clinical management measures, physician relationships, work culture enhancement, internal communication and consensus-building.Manage clinical employees in accordance with the facility policies utilizing sound principles of practice and fairness.Review clinical employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled (sixth month (new employee)/ annually) for each employee.Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.Optimize resources to maintain facility operations.Function as on-site coordinator for internal/external disasters or other major events.Perform other related duties incidental to the work described herein, as may be assigned or delegated by the Medical Director.Use a uniform format and content for planning documents.Provide a described planned service of the department.Guide the provision of identified services.Address the staff knowledge and skills needed to assess and to meet patient needs.Coordinate and/or integration of services within and with other departments and services.

Job DescriptionThe role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.ResponsibilitiesSpecific Responsibilities for this RoleProvide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.Monitor and manage clinical risks associated with direct patient care.Ensure compliance with clinical governance and quality management standards.Maintain accurate medical records.Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Job DescriptionThe role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.ResponsibilitiesSpecific Responsibilities for this RoleProvide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.Monitor and manage clinical risks associated with direct patient care.Ensure compliance with clinical governance and quality management standards.Maintain accurate medical records.Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Job DescriptionAttach electrodes to patient's head to obtain brain activity readings. Operate equipment to record   electrical activity of the brain readings. Monitor patient respiration, heart and brain activity during procedure. Prepare readings for interpretation by a physician. File reports, order supplies and maintain equipment.ResponsibilitiesPrepares and provides EEG clinic preparation for early morning.Ensure consent is taken prior to any procedure.Explain procedures to patient with support of his/her language with PRO department staff if needed to check about any contraindication to the procedure & inform the Doctor if any.Conducts EEG recordings, evoked response testing, polysomnographic recording, and monitoring of responses during patient testing.Participates in any QI activities and attend continuing education activity relevant to area of mandatory requirements.Maintains current knowledge of procedures and maintenance of new equipment and that all equipment’s are properly maintained.Maintain the stock of disposables which is needed in the department.Maintains current knowledge of policies and procedures of the hospital.Performs other miscellaneous related duties as requested by the Head of the Department.

Job DescriptionProvides comprehensive and diligent surgical care to all assigned patients, including pre- and post-operative care and such surgical procedures as are within incumbent's competence.Performs professional duties at the Out-Patient Department.Provides consultation services to physicians and other surgeons and specialists on in- or out-patient cases assigned to incumbent.Assumes after-hours responsibility for the care of surgical cases and makes daily rounds for those hospitalized.Refers to, or consults with, other surgeons on those cases that require more specialized diagnostic or therapeutic procedures as the need for their expertise arise.Adheres to the Bylaws and Rules and Regulations of the Medical Department and assures that work performed is in keeping with the established standards of the Joint Commission on Accreditation of Hospitals.Consults with the anesthesiologist on the choice of anesthesia to be used.Maintains complete and accurate records of all cases.Participates in and contributes to in-service activities such as lectures, conferences and rounds and participates and contributes to all the quality assurance activities of the service (e.g. monthly mortality and morbidity conference, peer review, audit and chart review).Performs other miscellaneous related duties as requested by HOD.

Job DescriptionPerform the duties and responsibilities on demand by the supervision of Department in charge to facilitate the effective quality service to the beneficiaries.ResponsibilitiesInstall, maintain and repair various types of air-conditioning and refrigeration equipment.Detect failures of air-condition system and function set up.Perform regular maintenance work on cooling units like Compressor changing, Gas filling etc.Routine cleaning of fan coil units and air-handling unit filters etc. periodically.Provide technical attention to all Air Condition systems.Adhere to follow the protocols on venting of CFCs to atmosphere.Monitoring and repairing overhauling of air-condition / refrigeration equipment and systems.Periodic checking of all refrigeration oil levels.Periodically check the performance of air-conditioning systems.Maintains all air-conditioning and refrigeration system by completing preventive maintenance schedules,Accomplish the tasks on priority in stipulated time.Support and assist the servicing team when necessary.Maintain good relationships with all colleagues.Follow and maintain proper coordination and communication with facility team.Collect and maintain feedback, and report to the Facility manager/ Coordinator.Give report of the deficit materials to the Facility coordinator if necessaryEfficiently Sort out the complaints on priorityObliged to handle emergencies, Heavy workloads by extending the duty hours if necessary.

Job DescriptionThe staff will be responsible for handling, patient care in the department and its associated administrative tasks. The dental assistant will also collaborate with doctors, supportive service staff, and administrative staff and ensure smooth functioning of the department. The staffs are expected to ensure quality and safe patient care as per the vision and mission of the organization.ResponsibilitiesResponsibilities• Providing quality patient care.• Preparing patients for dental procedures.• Sterilizing and disinfecting instruments, setting up instrument, trays, preparing materials, and assisting with dental procedures.• Assist the Dentist during treatment as per their instructions• Assist dental hygienists in the procedures when necessary.• guide the patient according to the prescribed Doctor’s notes for procedures and investigations. • Maintaining and Recording Patient treatments.• Assist the dentist in taking dental x-rays• Managing/ caring of dental x-ray and other equipment.• Giving information to patients on dental hygiene, oral health care, and plaque control programs• Ensure the vitals are taken and reported accurately. • Providing postoperative instructions as directed by the dentist.• Ordering dental supplies and maintaining dental equipment inventory.• Ensure that the ordered medication is administered correctly.• Anticipate the needs of patients who are waiting for consultation with the doctor.• Spot patient discomfort and take appropriate measures to alleviate their concerns.• Work strictly within the scope of nursing care.• Responsible for additional activities assigned by the Immediate supervisor in relation with the

Job DescriptionThe role involves delivering professional, ethical, and high-quality clinical services to patients efficiently. Responsibilities include monitoring and managing clinical risks, ensuring compliance with clinical governance and quality standards, maintaining accurate medical records, and upholding good medical practice through continuous professional development for oneself and others. Additionally, it emphasizes maintaining integrity by providing ethical and responsible clinical services.ResponsibilitiesSpecific Responsibilities for this RoleIdentifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.Responds to client complaints in a timely and effective manner and provides feedback on progress.Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.Focuses on consistently delivering a positive client experience.Completes tasks in accordance with set procedures and guidelines.Takes care to perform all tasks precisely and accurately to minimise errors.Identifies and reports non-compliance to relevant stakeholders, constructively.Continuously evaluates quality of own work and provides feedback on progress.Delivers on work outputs with high level of energy, focussed effort and pace.Aligns individual behaviour to support and meet team goals.Proactively and respectfully shares all relevant viewpoints with others and seeks their input.Clarifies and understands own role and responsibilities within the team.Recognises, appreciates, and respects individual differences.Actively participates and builds a positive team spirit.

Job DescriptionThese must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator. The post holder will:•    Always speak up if safety is a concern•    Treat all patients with kindness, respect and compassion.•    Recognize and work within the limits of their own competence•    Take responsibility for their own actions •    Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible.•    Perform additional duties when required

Job DescriptionTo provide specialized services to patients for the diagnosis and management of Skin and Sexually Transmitted Diseases.ResponsibilitiesThe Dermatologist’s responsibility is mainly in the outpatient department providing Consultation services to patients with skin diseases in the Clinic.He also provides consultation service to the inpatient services and has admission privileges to admit patients with skin diseases requiring inpatient care.To perform the professional duties of a Dermatologist:To perform his duties in the Dermatology outpatient Clinic evaluating patients with skin diseases on a daily basis.Provides consultation service to inpatients in dermatology.Admit to the hospital patients with skin diseases requiring inpatient services and assume their care.Provides on-call emergency coverage for dermatologic emergencies.Performs the dermatologic procedures which includes, but not limited to; photo therapy, cosmetic procedures, laser therapy, skin biopsy, cryosurgery, electrocautery, chemical peeling, curettage, excision etc.Plans and maintains daily work schedules necessary for required performance of all Department functions, including leaves of absence, vacations, holiday and weekend schedules, and emergency on-call schedules after working hours.Participates in Committees as needed.Participates in the monthly hospital meetings.

* The General Dentist provides direct outpatient care in all areas of general dentistry in consultation with dental specialist, physicians and other health professionals as required for the best interest of the patient. * Examines clinically and radiographically the hard and soft tissues of the oral cavity and head and neck region. * Identifies and records developmental abnormalities, caries, fractures, root exposures, erosions, abrasions, and defective restorations of existing teeth. Records condition and existing pathology of the periodontium, and other soft tissues of the mouth, temporo - mandibular joint, muscles of mastication, occlusal relationship, and other areas of the head and neck region. Orders, exposes, and interprets intra and extra oral radiographs of the teeth, alveolar ridges, temporo - mandibular joint, and other hard tissues of the cranial facial complex.  Uses radiography techniques and safeguards which will assure maximum diagnostic results and patient protection against radiation hazards. * Diagnoses existing pathology of the above mentioned areas utilizing other aids such as study casts, thermal aids, percussion and palpation. * Interviews patients and records medical history.  Orders appropriate medical laboratory tests to assist in the diagnosis of systemic diseases which may affect the course of dental treatment. Takes and records patients' vital signs, (including pulse rate and blood pressure) and refers patients for appropriate medical evaluation when indicated. * Plans a course of treatment based on the findings of the clinical and radiographic examination, the patient's needs, and consistent with the philosophy and policies guiding the delivery of dental health care in the clinic. * Ascertains patient's interest in dental health care, treatment expectations, as well as availability, and when applicable, explains all aspects of dental disease, planned treatment, and costs as required to assure complete understanding on the part of the patient. * Performs preventive procedures on adults and children including; dietary analysis, caries susceptibility tests, prophylaxis, topical fluoride therapy, oral hygiene instructions and application of dental fissure sealants. * Prescribes and administers pre-medications to patients as indicated and utilizes local anesthetics for control of pain.  Recognizes adverse reactions to these agents and takes immediate necessary measures to counteract such reactions.       * Adjusts occlusion as necessary to provide an acceptable pattern of centric contact, an acceptable pattern of grouped functional contracts and elimination of non-functional contacts. * Treats and restores decayed and fractured teeth of adults and children under adequate isolation to remove decay, shape cavities to receive the restorative materials of choice (gold, silver, amalgam, resin, porcelain), places appropriate medications and bases to treat or protect the remaining tooth structure, places, carves, finishes and polishes the restorations to restore function and appearance.* Prepares teeth and soft tissues for the placement of fixed or removable prostheses (bridges, partial dentures, full dentures) to replace missing teeth or to regain stability through splinting when indicated.  Makes accurate impressions and precise inter-occlusal records for the fabrication of dental prosthetic appliances.* Removes diseased or fractured teeth which are beyond repair.  Performs other oral surgical procedures.  Recognizes and treats or refers for treatment, diseases of the pulp and periodontal structures.* Provides emergency after hours dental services to hospital in-patient and emergency room referrals.* Recognizes orthodontic problems of patients.  Designs, fits, and adjusts removable appliances for minor tooth movement or for space maintenance.* Recognizes and treats or refers for treatment, oral pathology, malignant and benign.  Recognizes oral manifestations of systemic disease.  Possesses a basic knowledge of general medicine.* Recognizes personal limitations and refers patients to other health professionals when this referral will result in better care for the patient.* Demonstrates a commitment to the delivery of quality patient care within the bounds of the clinical environment. Participates in a multi-professional team approach to the delivery of dental health care.* Participates in an in-service training program and continuing techniques education courses to improve personal knowledge of techniques and materials and to enhance skills to meet individual or department requirements.

Job DescriptionResponds to the medical emergency calls, drives to the scene and provides basic life support to the victims before they are transported to the hospital.Evaluates the nature and extent of illness/injury to determine the right course of actions. Conduct patient assessment, including interpretation of ECG.Provides medical aid such as AED, CPR, prevents spinal damage, ventilation, control severe bleeding; prevent shock, bandaging wounds, etc., to stabilize their condition.Administration of activated charcoal, oral glucose and oxygen.Constantly assesses the patient enroute to the emergency facility, administers additional care as indicated or directed by medical control.Maintains vehicles and medical and communication equipment, and replenishes first-aid equipment and supplies.Restocks all supplies in the ambulance and replace used blankets, linens and other supplies.Cleans all equipment following appropriate disinfecting protocols.Continuously reassures the patient enroute to the emergency facility.Assists all EMT paramedics in efficient advance life support care system.Performs direct illness/injury assessment, provides basic emergency pre-hospital patient  care to the ill and injured prior to and during ambulance transfer, and transfer of information to receiving facility.Maintains operational and functional readiness of ambulance unit, medical and other equipment, to ensure continuum of emergency services.Works closely with communications officers, field supervisors, emergency department and other hospital personnel, the police dep't., the fire dep't., and other individuals, to deliver basic emergency and non-emergency medical services to the general public.Respond to calls from communications dispatcher, use appropriate radio communication skills, read GPS maps, drive the ambulance safely to and from the scene of injury or illness, use the most expeditious route, and observe traffic ordinances and regulation - with the goal to locate the patient needing EMS services in the shortest response time possible.Assists in lifting, carrying, transporting patient to ambulance and on to a medical facility, reassuring patients and bystanders, avoiding mishandling patient and undue haste, and to provide additional emergency care following established protocols.Follow established departmental policies, procedures and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards in the performance of duties.Inspect and clean ambulance and equipment,to review and restock all medical equipment to ensure their completeness and operational readiness at all times, in consultation and collaboration with field supervisor, and in compliance with safety and infection control regulations and standards.Conducts scene size-up.Conduct primary and secondary patient examinations.Take and record vital signs.Utilize non-invasive diagnostic devices.Properly use of oropharyngeal & nasopharyngeal airway devices.Open and maintain airway by positioning the patient's head.Provide CPR & rescue breathing for infant, children, and adults.Provide care for soft tissue injuries and control bleeding through direct pressure.Provide care for suspected fractures.Immobilization using spinal board, cervical collar, and splints.Assist with pre-hospital childbirth.Calm down the victim’s family members.Ventilate with a non-invasive positive pressure delivery device.Provide care for suspected shock, including the use of pneumatic anti-shock garment.Obtain capillary blood specimen for blood glucose monitoring.Administer epinephrine by subcutaneous injection or automatic injection device for anaphylaxis.Administer aspirin for suspected myocardial infarction.Operate bag valve mask device with reservoir.Perform cardiac defibrillation with an automatic external defibrillator.Perform tracheobronchial tube suctioning on endotracheal intubated patient.Understands the use of body substance isolation.Understands basic medical-legal principles.Functions within only the scope of care as defined by state, region and local regulatory agencies.Complies with regulations on the handling of the deceased, notifies authorities and arranges for protection of property and evidence at the scene.Determine that the vehicle is in proper mechanical condition.Maintains familiarity with specialized equipment used by service.Attends continuing education and refresher training programs.Complete a clear and accurate pre-hospital emergency care report from all patient contacts and provide copy of the report to the senior EMT.

Job DescriptionResponsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.ResponsibilitiesGreet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.Appointment management including no-shows, rescheduling of patients and confirmations.Register new patients and ensure the records of current patients are up to date.Provide information about medical insurance coverage to patients and collect the payment/ co-payment  based on the insurance eligibility.Provide claim forms in case the patient wants to claim reimbursement.Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.Check emails daily, ensuring you respond to queries in a timely manner.Ensure operations are carried out uniformly according to the hospital policies and procedures.Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.Participate in the Hospital training programs.Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the departmentStrictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.Exercises effective interpersonal skills in dealings with department staff, colleagues and management.Maintains patient & staff confidentiality.Maintain high standards of data accuracy while ensuring compliance with privacy regulations.Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.Provide patients with detailed statements and assistance in understanding their charges and payment options.Prepare and process patient invoices for services, ensuring accurate charges.Collect co-pays, deductibles, and outstanding balances at the time of service.Ensure billing practices comply with legal and insurance requirements.

Job DescriptionThe role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.ResponsibilitiesSpecific Responsibilities for this RoleProvide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.Monitor and manage clinical risks associated with direct patient care.Ensure compliance with clinical governance and quality management standards.Maintain accurate medical records.Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Job DescriptionThe role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services.ResponsibilitiesSpecific Responsibilities for this RoleProvide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.Monitor and manage clinical risks associated with direct patient care.Ensure compliance with clinical governance and quality management standards.Maintain accurate medical records.Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Job DescriptionBe responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.Understand and analyse the assessment information and data.Determine actual and potential nursing diagnoses, problems, and issues.Define the predicted and expected outcomes of the patient’s planned care.Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.Record vital signs, recognize, address and escalate all abnormalities.Maintain and update technical and clinical skills related to nursing practice.Employ strategies to promote patients’ health and a safe environment.Understand different diagnostic tests and laboratory examinations.Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.Prepare patients for medical examination and treatment.Administer medications and monitor patients for any side effects and reactions.Administer treatments such as IV fluids or blood products and monitor patients for any reactions.Provide wound care management.Assist in medical procedures invasive or non-invasive as needed.

Job Descriptionfacilitate for smooth conduct of Anesthesia in the operating rooms.Assist Anesthetists with Anesthetic procedures.Prepare appropriate Anesthesia supplies and equipment for cases and respond to emergency situations promptly and appropriately.Dmonstrate knowledge and consideration of age specific issues relating to meeting the needs of patients of all ages from birth to geriatrics.Consistently monitor, order and follow supply levels of medication, store supplies and special order items and is reliable.Assist Anesthesiologists with their needs of difficult intubation regional blocks placing lines and administration of Anesthesia in satellite area.Maintain up-to date knowledge and ensure compliance with all regulatory and professional standards of care.Exemplify the company’s vision, mission and values.Respect patient’s right to confidentiality.Personally accept responsibility for client service.Understand and work according to corporate policies and procedures.

Job DescriptionBasic Audiological evaluation including Pure Tone Audiometry, Speech Audiometry, Free field Audiometry, Impedence Audiometry, Eustachian Tube function assessment, Cochlear and retrocochlear assessments, Tinnitus evaluation- Pitch and Loudness matching.Advanced Audiological evaluation including Auditory Brainstem Response Audiometry (ABR) for threshold Tracking and Site of Lesion, Oto acoustic Emissions (TEOAE and DPOAE), Screening of neonates for hearing, Positional Vestibular Tests and Canalith Repositioning maneuver for Positional Vertigo.Advanced vestibular evaluation including Electrocochleography, VestibularEvoked Myogenic Potential (VEMP), Videonystagmography (VNG).Treat patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families.Answer questions about audiological procedures from within the hospital, other hospitals and the general public.Routine subjective calibration of Audio-vestibular equipment.Report and Document the results of various Audiological procedures.