Education, Skills, and Experience:Add a preference for degrees in Engineering, Facility Management, or related fields to align more closely with the industry.Specify experience in facility management services or similar industries to ensure candidates understand the unique aspects of engineering projects and services within this sector.Include familiarity with industry standards, regulations, and technology pertinent to facility management and engineering.Essential Work Activities:Highlight the importance of technical understanding in evaluating bids, such as assessing engineering specifications or compliance with technical standards.Emphasize the need to liaise with technical teams or engineering departments to ensure bid proposals are technically sound and feasible.Job Objectives:Add objectives that focus on leveraging industry knowledge to improve bid accuracy and competitiveness.Incorporate goals related to staying updated with market trends in facility management and engineering to refine bidding strategies.Additional Skills:Technical Proficiency: Understanding of technical drawings, specifications, and operational requirements typical to facility management and engineering projects.Regulatory Knowledge: Awareness of compliance and safety standards in the engineering and facility management sectors.

Key Responsibilities:1. CAFM System Management: - Administer, configure, and maintain the CAFM software, ensuring it aligns with the organization's needs and standards. - Oversee user access, permissions, and security settings within the CAFM system. - Troubleshoot and resolve technical issues related to the CAFM software.2. Data Management: - Maintain accurate and up-to-date records of facility assets, space allocations, and maintenance schedules within the CAFM system. - Perform regular data quality checks and audits to ensure data integrity.3. Asset Management: - Track and manage facility assets, including equipment and furniture, using the CAFM system. - Schedule and oversee preventive maintenance and repairs for assets.4. Reporting and Analysis: - Create and distribute reports on facility space usage, asset performance, and maintenance activities. - Analyze data to identify trends, cost-saving opportunities, and areas for improvement.

Utilize active listening skills to accurately assess customer needs and provide tailored solutions, enhancing the customer experience.Resolve customer complaints efficiently by identifying the root cause and providing effective solutions, thus improving retention rates.Collaborate with team members and other departments to streamline processes and enhance overall service delivery.Conduct follow-up calls to ensure customer issues are resolved and satisfaction is achieved, reinforcing a commitment to service.Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and issue resolution rates.

Oversee daily operations of facility services, ensuring that all maintenance tasks are performed efficiently and on schedule.Conduct regular inspections of facilities to identify issues and implement preventive measures to maintain safety and compliance.Lead and mentor a team of maintenance personnel, fostering a culture of teamwork and accountability.Collaborate with other departments to support operational needs and improve the overall functionality of the facility.

1. Repairs or replaces ceramic tiles in washroom, kitchens, battery rooms etc. of building and various sites.2. Checks up area requiring breakage, cement plastering etc. and attends to the repair/renewal·3. Reports and reviews with superior and follow up.4. Refurbishes floors and replaces defective PVC floor tiles.5. Fixes site demarcation poles to identify new sites.6. Demonstrates proficiency in operating/using various masonry tools, equipment and machinery such as electric drill, rotary hammer, concrete mixer, trowel, crowbar, hard rubber mallet, tuck pointer etc.7. Builds simple block works for sites and buildings as per blue print specifications/instructions from superior.8. Layering building materials such as bricks, concrete, tiles and other construction materials.9. Fabricates, alters, repairs, and maintains walls, sidewalks, street curbs, floors, bathroom showers, sink counters, partitions, manholes, and other related structures.10. Maintain doors, windows, furniture and other items11. Maintain building interiors and exteriors12. Operate and maintain carpentry tools and equipment13. Frame the building including doors and windowsFinish the building and ceiling