Deliver excellent customer service.Follow the sales process to maximize sales.Understand features and benefits of all Travelex product lines.Use every opportunity to upsell and cross-sell.Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.Adhere to promotional marketing offers.Manage till stocks.Achieve individual KPI’s/target.Fully investigate over and shorts (differences) and report.Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements.Ensure compliance to legal and corporate requirements.Maintain high standards of housekeeping and presentation of stores.Contribute to the success of the team.Complete training within required timelines.