Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency.Key Responsibilities:Operational ManagementOversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.Implement and maintain standard operating procedures and policies.Sales & Revenue GenerationDevelop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.Track and analyze sales performance .Upsell services and retail products and train team members on effective sales techniques.Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.Team LeadershipRecruit, train, and supervise spa staff including therapists, receptionists, and support personnel.Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.Motivate and coach the team to deliver exceptional service and exceed sales goals.Customer ServiceHandle guest concerns and feedback professionally to ensure high satisfaction.Maintain a strong presence on the spa floor to interact with guests and oversee service quality.Budget & Inventory ManagementManage the spa budget, control costs, and ensure profitability.Oversee inventory and ordering of supplies and retail products.Requirements:Proven experience as a Front Desk Manager or similar leadership role in a luxury spa or hospitality setting.Strong sales acumen with a track record of meeting or exceeding targets.Excellent leadership, communication, and organizational skills.Knowledge of spa services, wellness trends, and retail operations.Ability to work flexible hours, including weekends and holidays.Key Performance Indicators (KPIs):Achievement of monthly/quarterly/yearly sales targets.Customer satisfaction and retention rates.Retail product sales per client.Staff productivity and performance.Operational cost control and profitability.Preferred Qualifications:Degree or diploma in Hospitality, Business Management, or Spa Management.

The Warehouse Incharge is responsible for overseeing the day-to-day operations of the warehouse, including receiving, storing, and dispatching goods. This role involves managing warehouse staff, maintaining accurate inventory, ensuring safety compliance, and optimizing warehouse operations. The role also includes vendor management responsibilities, such as liaising with suppliers, negotiating terms, and ensuring timely and cost-effective procurement and delivery. Key Responsibilities:Warehouse Operations:Oversee and coordinate all warehouse activities including receiving, storage, order fulfillment, and dispatch.Ensure the warehouse layout and operations support optimal efficiency.Monitor and maintain warehouse cleanliness, safety, and organization.Operate and maintain warehouse equipment safely and efficiently.Inventory Management:Maintain accurate and up-to-date inventory records .Conduct regular cycle counts and reconcile discrepancies.Vendor Management & Procurement Coordination:Establish and maintain strong relationships with vendors and suppliers.Coordinate with suppliers to ensure timely delivery of materials and goods.Negotiate pricing, terms, and delivery schedules with vendors to optimize cost and quality.Evaluate vendor performance and suggest improvements or changes where necessary.Ensure vendor compliance with company standards and contract terms.Team Supervision:Lead, train, and manage warehouse staff to ensure high performance.Assign tasks, monitor productivity, and maintain discipline.Safety and Compliance:Implement and monitor safety procedures in accordance with company and legal standards.Conduct regular safety inspections and trainings.Ensure compliance with local laws, regulations, and internal policies.Reporting & Documentation:Prepare reports on stock levels, goods movement, vendor performance, and operational KPIs.Maintain documentation for audits, shipments, and inventory. Qualifications and Skills:Bachelor’s degree in Logistics, Supply Chain Management, or a related field (preferred).Strong understanding of warehouse operations and inventory systems.Excellent negotiation, communication, and interpersonal skills.Ability to multitask and perform under pressure.

The Graphic Designer will be responsible for creating visually appealing designs for both digital and print media. This role involves working closely with the marketing and creative teams to deliver design solutions that align with the company’s brand identity. The ideal candidate should be a creative and detail-oriented designer with a passion for visual storytelling, branding, and design trends.The ideal candidate will have a natural eye for design and a drive to inspire dynamic ideas that connect with all types of audiences.Responsibilities:Digital GraphicsSocial Media Posts: Instagram, Facebook, LinkedIn, Twitter posts and storiesInfographics: Visual representations of data, processes, or conceptsAnimated GIFs: For use on social platforms, websites, or emailsBanner Ads: Display ads for digital marketing campaignsPrint MaterialsFlyers & Brochures: Promotional materials for events, products, or servicesBusiness Cards: Customized card designs for brand identityPosters & Banners: Large-scale prints for events or store displaysBillboards: Eye-catching and impactful designs for large-scale outdoor advertisingCatalogs & Magazines: Design layouts, typography, and image placement for printed publicationsVideos & AnimationExplainer Videos: Animated or motion graphics videos that explain a product or serviceVideo Ads: Short promotional videos for social media or websitesEvent & Marketing CollateralEvent Invitations: E-vites or print invitations for corporate events or product launchesEvent Signage: Directional signs, banners, and posters for events or trade showsSwag & Merchandise: Designing branded merchandise such as T-shirts, mugs, or tote bags