The School Success Manager role can be split into two key functions: Reactive support and proactive support.Reactive supportCater to the training requests received from schools,Coordinate the closing of bugs/ requests received from schools through emails or other communication channelsProactive supportIdeate and devise ways to continuously improve our interactions with the schoolsAnalyse the usage details from their partner schools and work to improve on the sameMaintain academic calendars for your partner schools and reach out to them proactivelyHelp create training content that we can share with schools to help them use Toddle betterHelp create pedagogical content to support the understanding of the usersIs this someone that looks like you?Is passionate about technology and the impact it can create in educationIs tech-savvy and can quickly learn new technology toolsHas knowledge of progressive curriculums such as IB PYP, IB MYP, IB DP, IGCSE etc (not mandatory)Has prior experience working in a similar role in a B2B organisation (not mandatory)Has excellent written and oral communication skills in EnglishWe deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and HumilityIs based anywhere in EgyptExcited about the role?Here are some more benefits:Flexibility at workWork from anywhere – home, co-working space, cafe or even the hillsBlock “no-meeting hours” to enable uninterrupted focused workExposure to diverse learning opportunitiesWork across different projects & teams to develop skills outside of your core expertiseAccess to a small budget towards learning (e.g., books, online courses, substacks)Industry-best leave policyWe trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:No cap on the number of sick or casual leavesSpecial paid leaves for childbirth, wedding, etc.No bell curve performance evaluationsWe put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!And yes, a super fun and diverse group of folks to collaborate and grow with