Greet clients, guests, and visitors with a friendly and professional demeanor.Direct visitors to the appropriate person or department.Maintain a log of visitors and issue visitor passes if required.Answer, screen, and forward phone calls professionally.Manage emails and respond to inquiries promptly.Relay messages to staff accurately.Schedule and confirm appointments or meetings.Coordinate with staff to ensure schedules are up to date.Notify employees about visitor arrivals or changes in schedules.Handle incoming and outgoing mail, packages, and deliveries.Maintain office supplies inventory and place orders when necessary.Perform data entry tasks and file management.Keep the reception area tidy and presentable at all times.Stock brochures, magazines, or promotional material for visitors.Address customer queries or complaints and provide solutions or direct them to the right person.Build rapport with clients to enhance their experience with the organization.