Manage and nurture existing client accounts in the IT services domain.Act as the primary point of contact between the client and internal teams.Coordinate with project and delivery teams to ensure client requirements are met on time and with quality.Build strong professional relationships with clients and stakeholders to drive repeat business and referrals.Identify opportunities for upselling and cross-selling IT services.Prepare and present project status reports and business reviews to clients.Resolve client issues and concerns promptly to ensure satisfaction.Work closely with sales and marketing teams to support business development strategies.Maintain detailed records of interactions and communications using CRM tools.Collaborate with technical teams to translate client needs into actionable solutions.