Communication Internal Communication: Manager - Receivables Milaha Finance Department Operations Dept. Legal Dept. Internal Audit Department Purpose: To advise the Manager - Receivables on the progress of all work under his control To ensure that collections function is in line with the corporate financial policies To coordinate any inquiries of client/customers and in resolving any discrepancies To endorse customers subject for Legal Actions due to non-payment To provide data and information with regards to collections function External Communication: Clients/Customers External Auditors Purpose: To communicate with clients/customers in investigating, negotiating and resolving conflicts to expedite payments. To provide data and information with regards to collections function Occupational Health & Safety and Environment Accountability: Accountable to their line manager and direct reports so far as is reasonably practical to ensure: • a safe place or work; • safe systems of work; • safe plant & equipment; • provision of information and training. Responsibility: Responsible for: His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company's activities. In particular to: • Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented; • Ensure all employees and contractors under their control are competent to undertake their duties; • Ensure all accidents, incidents and near misses are reported and investigated; • Promote good behaviours and set a personal example with regard to occupational health and safety matters. Authority: Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.