Key Roles & Responsibilities Warehouse Operations • Build organizational efficiencies and processes to cover multiple areas of the warehousing and distribution cycle (capacity planning, capital spending, gap analysis, etc.) • Drive inventory management, productivity, accuracy, and loss prevention programs • Work closely with the Senior Manager to set-up warehouse’s KPIs and track performance against KPIs • Continuous review of all Value Added Services for profitability, customer retention and growth in all activities • Participate in the tendering process and the development of Service Level Agreements (SLA) in line with customers’ requirements • Manage effectively and efficiently all project activities and resources (human, financial, physical / material assets, etc.) in order to meet expected results Efficiencies and System • Prepare and develop budgets and annual activity and procurement work plans based on expected year-end outputs and prepare monthly reporting of performance vs. budget • Develop basic revenue models, P/L, and cost-to-completion projections and make decisions accordingly • Prepare qualitative substantive and periodic financial progress reports as may be required by the project(s) • Ensure the full utilization of the Warehouse Management System, visual management systems and customs systems • Establish SOPs for warehouse operations and ensure that all warehouse personnel adhere to them Leadership and Training • Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities • Supervise subordinate staff, assign work activities, monitor performance and review results • Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism Other • Perform other job-related duties and projects as assigned