Job Type
Full-time
Work Type
On-Site
Location
Doha, Qatar
Experience
5 - 8 years
- Lead and supervise the dining room team, ensuring a seamless flow of service that elevates the guest experience.
- Act as a liaison between guests and kitchen staff, promptly addressing any special requests or dietary restrictions.
- Train and mentor junior waitstaff, instilling best practices in service etiquette and menu knowledge.
- Manage table allocations and reservations, optimizing seating arrangements for maximum efficiency.
- Oversee inventory management for dining supplies, ensuring timely restocking and cleanliness of the service area.
- Conduct pre-service briefings with the team to prepare for the day’s menu specials and guest expectations.
- Handle guest complaints with professionalism, turning potential issues into opportunities for exceptional service.
- Ensure adherence to health and safety regulations, maintaining a safe and hygienic environment for both staff and guests.
- Upsell menu items and beverages through informed recommendations, enhancing the dining experience and increasing revenue.
- Collaborate with the management team to implement new service strategies and enhance overall restaurant performance.