Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
1 - 3 years
- Handle customer inquiries and concerns with professionalism and empathy.
- Provide accurate information and timely solutions to customer issues.
- Document customer interactions and update customer databases.
- Collaborate with cross-functional teams to resolve escalated customer issues.
- Follow up with customers to ensure their satisfaction and resolve any outstanding concerns.
- Stay updated on company policies and procedures to provide accurate information to customers.
- Meet or exceed customer satisfaction targets.