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Customer Support

City Station Laundry

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

0 - 3 years
  • Greet clients into the shop with a positive and helpful attitude,
  • Receive calls and messages for inquiries and pick-up requests,
  • Replies to messages and calls for bookings and pick-ups.
  • Coordinates the pick-ups and deliveries to the drivers and customers,
  • Provide first-hand information to customers during the inquiry and assist with various front-of-house duties,
  • Sort laundry depending on the type of request of the customer and inform operations to do so,
  • Confirm damages with the customers,
  • Make track of customer accounts.