Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
2 - 3 years
- Provide excellent customer service by responding to inquiries and resolving customer issues in a timely and professional manner.
- Document customer interactions and maintain accurate and detailed customer records.
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction.
- Handle customer complaints and escalations with empathy and professionalism.
- Meet or exceed set performance goals and metrics to ensure customer satisfaction and contribute to the success of the customer service team.
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