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E-commerce Coordinator

Procore Technologies

Job Type

Full-time

Work Type

On-Site

Location

Sharjah, UAE

Experience

2 - 6 years
  • Responsible for receiving, processing & confirming COD customer orders in system after confirming availability with Supply Chain.
  • Monitor backlog orders and inform, follow up status with demand planner and supply planners
  • Follow- up on the entire supply chain process to ensure timely supply of products to customers, Handling of customer complaints process until customer satisfaction.
  • Preparing Orders & stock requests to branch based on customer orders.
  • Planning and preparing quarterly forecasts.: To ensure to have enough stocks to achieve sales target. For fast moving items ensuring we have 4 months buffer stock to serve customer orders.
  • Monthly Site Intelligence Promotion inline with HO analytics report- Special promotion to boost sales using site intelligence data. This is to get an update what products or categories customers are viewing the most.
  • Listing/Stock out Gap Tracking/ Analysis: To Ensure that all items need to list in each portal are taken care of. If items are not live/ inactive in website then informing the concerned team to take appropriate action.
  • Identify and Explore Potential Ecom Beauty Ecom player in the region for online partnership.
  • Keep the line manager aligned on for formal collaboration and agreement terms.
  • Share New Product Listing update with the online partner periodically and push product listing
  • Partner Site Product Listing verification and correction : New Stocks Image/A+Content Correction.
  • Prepare Partner Site Product visibility marketing plan and sales analysis
  • Prepare Partner SlowMoving/Non Moving SOH inventory and propose clearance plan.
  • PrePare Sell-in and Sell Out proposal for partner aging inventory.
  • Preparing Monthly Promotion - To boost sales e-commerce site