Key Responsibilities

1. Operations & Maintenance

• Oversee the daily operation and preventive maintenance of all MEP systems, HVAC, lifts, firefighting, and other essential equipment within the community.
• Conduct routine inspections of common areas and facilities to ensure systems are functioning effectively.
• Troubleshoot technical issues and coordinate with contractors for corrective action.
• Monitor utility consumption (electricity, water, chilled water, etc.) and recommend efficiency improvements.

2. Contractor & Vendor Management

• Supervise service providers and ensure work is performed in line with contractual obligations and safety standards.
• Review and verify maintenance reports, checklists, and PPM schedules.
• Participate in vendor performance evaluations and assist in tender evaluations and technical comparisons.

3. Compliance & Safety

• Ensure compliance with Dubai Civil Defence (DCD), RERA, and Municipality requirements.
• Maintain up-to-date records of statutory inspections, testing, and certifications.
• Ensure safety protocols, risk assessments, and emergency preparedness measures are implemented and maintained.

4. Asset Management

• Maintain an updated asset register and oversee lifecycle planning for equipment replacement and upgrades.
• Recommend capital improvements and provide technical input for annual budgeting.
• Support condition surveys and prepare technical reports for the Owners Association.

5. Coordination & Reporting

• Coordinate with the Community Manager, OA Board, and FM service providers on maintenance planning and issue resolution.
• Prepare periodic reports on maintenance performance, technical issues, and project status.
• Support community communication by explaining maintenance works and technical updates in a clear and professional manner.

Qualifications & Experience

• Bachelor’s Degree in Mechanical, Electrical, or Civil Engineering (or equivalent).
• Minimum 3–5 years of experience in Facilities Management or Building Operations, preferably in Owner Association / Strata environments.
• Strong understanding of MEP systems, BMS, and energy management.
• Familiarity with RERA guidelines, DCD regulations, and local authority standards.
• Proficient in MS Office, CAFM systems, and technical reporting.

Key Skills & Attributes

• Strong technical and analytical problem-solving skills.
• Excellent communication and coordination abilities.
• High attention to detail and safety awareness.
• Ability to manage multiple stakeholders and service providers.
• Proactive and customer-focused approach.

Additional Preferred Certifications

• Certified Facilities Manager (CFM) or equivalent credential.
• Fire & Life Safety Certification (DCD approved).
• Health & Safety training (NEBOSH / IOSH).