Lead and manage all Total Facilities Management operations, including Hard Services (MEP systems) and Soft Services

Ensure efficient operation, maintenance, and lifecycle management of all building systems and infrastructure

Oversee cleaning, housekeeping, landscaping, and other soft services to maintain high standards

Manage all MEP equipment, ensuring optimal performance, preventive maintenance, and compliance

Develop and implement SOPs, KPIs, and service quality standards

Manage service providers, contracts, and SLAs to ensure cost efficiency and performance excellence

Conduct regular inspections, audits, and compliance checks in line with HSE regulations

Plan and control budgets, monitor expenditures, and implement cost-saving initiatives

Lead and develop FM teams, including training, scheduling, and performance management

Ensure effective handling of client requests, complaints, and continuous service improvement

Drive sustainability initiatives and environmental best practices

Utilize CAFM systems for reporting, asset management, and operational efficiency

Maintain strong communication with clients and stakeholders to ensure satisfaction

Stay updated with industry trends and introduce innovative FM solutions