-Welcome and assist members and visitors in a professional and friendly manner

-Handle front desk operations including calls, inquiries, and walk-ins

-Provide information about gym services, memberships, and ongoing offers

-Manage appointments, class schedules, and trainer bookings

-Maintain records of members, attendance, and daily inquiries

-Ensure the reception area is clean, organized, and presentable at all times

-Address customer queries and ensure a high level of client satisfaction

-Support sales team by passing on leads and assisting with follow-ups