-Welcome and assist members and visitors in a professional and friendly manner-Handle front desk operations including calls, inquiries, and walk-ins-Provide information about gym services, memberships, and ongoing offers-Manage appointments, class schedules, and trainer bookings-Maintain records of members, attendance, and daily inquiries-Ensure the reception area is clean, organized, and presentable at all times-Address customer queries and ensure a high level of client satisfaction-Support sales team by passing on leads and assisting with follow-ups