Job Summary:

As Front Desk Agent, you are responsible for providing exceptional guest service by efficiently managing incoming calls, handling guest inquiries, and ensuring a positive and welcoming experience for all guests. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Main Duties & Responsibility

Safety and Security

• Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries.
• Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
• Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
• Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
• Preserve vigilance concerning unwanted individuals present on property premises.
• Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
• Utilize the correct gear and apply appropriate lifting techniques when needed to prevent harm.

Successfully accomplish relevant safety education and gain certifications for executing work assignments