Focus on growing our own Dark Store tMart , which is the region s first dark store concept offering 20 -30 minute delivery of groceries.
What's On Your Plate
- Setting overall Commercial and Operations strategy (mission, format positioning) and identifying new market opportunities, setting targets for revenue and growth, and formulating business strategies with platform
- Identifying and pursuing opportunities for business growth such as partnerships, collaborations, and he/she is responsible for building relationships with key stakeholders and suppliers.
- Working closely with the marketing and growth team to develop strategies for acquiring and retaining customers. This may involve setting marketing campaigns, analyzing customer clusters and optimizing marketing planning
- Accountable to enhance customer experience in alignment with logistics and Customer experience functions by evaluating the service quality and customer satisfaction
- Accountable for the company PnL and managing budgets planning , monitoring expenses, and ensuring that financial targets are met. Also he/she will work closely with the finance team to prepare financial reports and forecasts.
- Accountable for day-to-day operations by implementing efficient processes and procedures. He/she will be involved in optimizing workflows, improving productivity, and resolving operational issues.
- Working closely with the product development team to define product roadmaps, prioritize features, and ensure that products are meeting customer needs and market demands.
- Identifying potential risks to the business and developing strategies to mitigate them. Also assessing market risks, regulatory risks, or operational risks that could impact the company's success
