Supervise and lead the housekeeping team, ensuring all cleaning and maintenance activities are carried out to the highest quality and safety standards across the facility.
Allocate daily workloads, set clear expectations, and monitor team performance to achieve exceptional cleanliness and presentation in all public, staff, and operational areas.
Conduct regular inspections of rooms, public spaces, and storage areas, reporting maintenance issues, safety hazards, and deficiencies for timely resolution.
Oversee the replenishment of cleaning supplies, linens, and toiletries; ensure proper inventory management and cost control.
Train, motivate, and support housekeeping staff to follow best practices, company policies, and established procedures.
Collaborate closely with the Facilities Manager and other departments to coordinate cleaning activities and respond to operational priorities swiftly and efficiently.
Strictly uphold health, safety, and hygiene protocols in compliance with legal guidelines and company standards.
Address guest or client feedback relating to housekeeping services promptly and professionally, implementing corrective measures where necessary.
