Attributes:

• Attention to detail, systems oriented, organized, analytical

• Good communication skills in English and sound ability to communicate effectively across all levels

• Self-motivated, honest, high integrity, courteous and helpful

• The ability to function well under pressure, prioritize matters and act on them accordingly

• The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame

• Able to work overtimes as and when role and responsibilities require it

• Manages time and resources well and demonstrates strong interpersonal and mediation skills with a positive attitude

• Needs to be culturally aware with good ethics, problem solving and strategic thinking competencies

• Continuously pursues to improve skills through on the job or external training.

Key Performance Indicators:

• Be informed, research and keep up to date with the Qatar Labor Law and various acts.

• Continually analyze and develop operating procedures as it relates to IR, ER and HR

• Work to improve communication, cooperation and planning in the Human Resources Office

• Ensure that Employee File audits are conducted regularly.

• Ensure staff queries surrounding Attendance, Annually Leave, Air Ticket, Medical etc. are resolved timeously and accurate records are maintained for all employees

• Use discretion and maintain confidentiality at all times

Performance Responsibilities:

• Answer and forward calls within the Human Resources Office

• Assist employees with HR related queries and requests and ensure all requests are captured on the HR system.

• Perform general administration duties for the Human Resources Office including filing, processing of forms, preparation of verification of employment letters as required, ensuring leave records are captured correctly and timeously, maintaining accurate records

• Ensure staff are correctly categorized in job grading schedules

• Prepare, correlate and monitor payment requisition and signatures as and where required

• Assist the departments in local recruitment practices and scheduling of training for identified employees.

• Assist in preparation of contract drafts and revisions and maintain master template for all contract formats

• Maintain a confidential database system for personnel records of all employees to provide a comprehensive, efficient, accurate and current record of all matters pertinent to employment, transfer, tenure, leave, and termination

• Prepare and maintain all position job descriptions in a consistent format and work with the Human Resources and department supervisors to ensure that employees know and understand the duties and expectations of their jobs

• Work to improve communication, cooperation and planning in the Human Resources Office.

• Maintain and follow HR protocols, procedures, regulations and processes related to the function, rights and responsibilities of all staff and ensure that all staff members are aware of the same and that employees have access to the handbook as needed

• Use discretion and maintain confidentiality at all times.

• Any other duties as may be assigned by the Management.