What can you expect in a HR Generalist role with TaskUs:

As HR Generalist you will be an integral part of the HR team assisting with Employee Relations and special projects. You will support the Cairo site and report to the HR. Manger

Responsibilities:

• Respond to employees and other teams on HR legal matters

• Develop, review, and update company policies to ensure compliance with current laws

• Work closely with our legal team to address HR legal issues and support ongoing projects

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.

• Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.

• Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.

• Prepares reports by collecting, analyzing, and summarizing data and trends.

• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.

• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.

• Review and file new hire paperwork in collaboration with our payroll and legal vendor.

• Administer our Employee Satisfaction Survey.

• Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.

• Update/revise employment policies and procedures as required by law or necessary for the business.

• Maintain a positive culture by managing the day to day office tasks as needed.

• Assist in the payroll process.

• Assist in the offboarding/onboarding.

• Issue any administrative Government related certificate, office or business-related documents in alignment with the Egyptian Law.

Qualifications:

• Demonstrated interest in legal matters and enthusiasm for tasks related to legal and employment law

• Bachelor s degree in Human Resources, Business Administration, Finance OR equivalent work experience.

• 2+ years of direct experience; hourly population and/or call center experience highly preferred.

• Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.

• Background in the BPO industry will be considered as a plus.

• Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.

• Great level of English.

• Knowledge of Egyptian employment law.