Job Type
Full-time
Work Type
On-Site
Location
Sharjah, UAE
Experience
0 - 2 years
- System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, servers, and network infrastructure.
- Technical Support: Provide first-line technical support to end-users for hardware, software, and network-related issues.
- User Account Management: Assist in creating, managing, and deactivating user accounts in various systems, ensuring proper access rights.
- Troubleshooting: Diagnose and resolve technical issues related to computers, servers, and other IT equipment.
- Software Management: Assist in the deployment, update, and maintenance of software applications and ensure compliance with licensing agreements.
- Network Support: Support the monitoring and maintenance of the organization’s network, including switches, routers, and wireless access points.
- Data Backup: Assist with regular data backup processes and disaster recovery planning.
- Security: Help ensure the security of IT infrastructure by supporting the implementation of security protocols and monitoring for vulnerabilities.
- Documentation: Maintain accurate documentation of IT systems, processes, and user guides.
- Collaboration: Work closely with the IT team to support ongoing projects and initiatives.
- Training: Provide basic training and guidance to users on IT systems and best practices.